Help us improve accessibility of our game Idle Crafting Kingdom

When you reset after quest you start over, but you get your storage and stuff upgraded and your quest rewards. Is this what you meant?

Somewhat I kind of knew that but I had a quest that I was working on and I wasn’t sure if it gets carried over to the new restart

Yes the quest you did not finish will carry over. I'm in the middle of selling 50 thousand logs and it's already carried over 3 times.

Oh OK that’s what I thought but wasn’t high percent sure working on the 5000 gold and want to get new ones

I'm sad to have to report here that, since I updated my iPhone 6 to IOS 11.2.6, the performance of Crafting Kingdom has got far worse for me. I have recently only been able to produce goods in one property at a time, which allowed me to use the quarry to complete a huge iron ore quest, but adding the furnace and blacksmith to the quarry to produce metal parts didn't work: I couldn't get the Restart All Automations button to work for either the furnace or the blacksmith after restarting the quarry's production, even without VoiceOver. For this reason, I have saved my progress, and I currently only open Crafting Kingdom once a day to receive the princess's gift, but being unable to use more than one property at a time for production has made me have to call a halt to my quests for the time being. I will resume those quests either when I upgrade my iPhone or when an update to the app brings performance improvements, whichever comes first. I love this game, and will miss playing it, but I'd rather take a hopefully short break from it rather than having to fight with it every day just to get some production going.

I'm also noticing that on android even though I updated my device to android 8. Because of this latest update and not being able to turn accessibility on, when I can I have to double tap multiple times just to get anything to trigger.. I put the game away for a while and started again, and accessibilitymode was turned back off. This as of the last two updates over the last two days for the game. I dunno if any of this will help but hopefully the performance issues will be fixed on ios and android. By the way I have not ben able to get the accessibility turned back on. It works when it wants to. Roar.

Also the "save to cloud" option I didn't know I had to do once in a while. I thought that was done automatically. I never apparently saved to cloud until yesterday. Oops?

I redownloaded the game on a new phone. I'm using an IPhone S.e and since I had to start over its working much more snappier but I don't know if I progress much futher in to the game if I will run in to those issues that some of you are having. I wished if we could've kept the money and the buildings that we already bought in the first level and just move on from there and keep getting harder and harder quests.

hello. a number of Android users, myself included, are unable to enable the accessibility in crafting kingdom. tapping the screen 3 times with 3 fingers does nothing. we experienced this issue after crafting kingdom was updated. this has been happening on a galaxy s8 and other phones. is anyone on iOS having this issue? please contact us on the eyes free google groups forum.
thanks.

so is there an ETA when you hope to release the update to fix the performance issues either to testers or to the public in general?
I appreciate of course you want to do a lot of private testing to ensure no save games are broken etc.
so this might seem a rather stupid idea, but given that you of course want to be very thorough with your testing and so this could mean weeks or even a month or two of testing why not release an update to the appstore that entirely removes the cloud save feature if that is the root cause of the stability issues? that way you could do all the testing you want and we could make much more progress with our games.
I personally don't see cloud save being a hugely important feature anyway given that its really intended for backups and not to be used regularly for saving and restoring games.
I am curious though why has cloud save caused this massive issue with performance? given that cloud save shouldn't be doing anything when we are playing the game normally in production sites etc, I mean just out of curiosity could we possibly have a technical explanation as to why it has caused these problems and are they definitely resolved with the new save load feature, I mean have you stress tested the game with several hundred slots in a production area.

speaking of stress testing, I have a bug to report with numbers in the game, this relates to your amount of gold coin you have saved up, don't ask me why but I saved up a huge amount of gold which I did then spend, but I found that once I had over 2 billion gold coins the game did something very strange with the number for gold coins, VoiceOver started giving the number as a negative value for example negative 2 billion gold coins, I then found that when I spent some gold the negative number increased rather than decreased so effectively I got more gold when I spent it, I found myself thinking oh this is great, and started spending but a minute or two after that the game crashed, and when I reopened it gold was behaving normally again and the number was no longer showing as a negative value.but I have been able to get this behavior to repeat twice consistently.

I thought I would edit this comment as nobody has posted since, so its pointless to add a fresh comment, I just found another bug, our old friend where numbers are spoken as digits rather than proper numbers by VoiceOver.
this is in relation to storage, I just found that instead of VoiceOver telling me I have 1 hundred thousand 1 hundred storage it announces the number 1 hundred thousand 1 hundred as digits, so 1 0 0 1 0 0.

Hi michelle, thanks for explaining why the cloud save causes such performance issues, I can certainly see why it caused problems and glad to know its fixed.

hi Michelle,
Here is my report on the latest beta when I use the cell 50 multiple times it keeps repeating sell 50. It doesn’t tell me how much I have sold or how much is remaining. It doesn’t give me how much I have earned either.
The save to cloud and load from cloud functions seem to work well. Thank you for this great safe system. I have reinstalled the game several times but there is no change. At first it was telling me how much I was earning and how much remain after the sale. Then it quit doing it.
Thank you for a great game. I love it.

Hi Michelle,
I have emailed this to you, but posting the following here as well, though I have added further thoughts below which aren't in my original email.
I can confirm as others have said that when you sell things in the city there is no feedback to say what you sold or how many of an item you had left,
or how much gold you earnt.

also, there is another issue where if I lock my phone or am out of crafting kingdom doing other things quite often the game isn't producing products while
I am away from the game, and also timers for production of products and boosts are not being run down properly its as if the game is totally paused this doesn't seem to happen all the time though but happens regularly.

on the plus side I haven't found any lag issues so far and I am now up to 81 slots in my workshop. Having said that scrolling through slots does seem slower
now when I hold my finger on the screen it does get really tedious navigating loads of slots the more we have especially to quickly add slots or automate
them, the problem is that focus doesn't stay put after adding a slot meaning you have to find it again unless you hold on the screen for a split second then if your lucky you might be in the right place, but if you ry to flick down after doing anything like adding a slot or backing out of a slot after automating it your back at the top of the screen.
I think a way to change all slots to produce a single item would be good as well, in fact I think the hole design of production slots needs a rethink, as its really tedious flicking down to a given slot then having to locate the option to open the production menu for each slot, there must be a better more unified way production slots can be managed. I mean just thinking off the top of my head, what about doing away with the select production button entirely, so you would flick down to locate a slot, then right for a menu to select what it produces, alternatively double tapping a slot directly could open a production menu, the select production button just seems pointless to me and adds in unnecessary flicks and taps.
I hope you find this useful.

Hi. I want to make sure I unlock the right product and I am a little confused. I am on level 4 of the estate. It says a house, built from brick with curtains and windows. It says that I need metal parts and I know the furnace and the black smith produces those things. I'm not sure which ones to open.

hYou will need both. To make metal parts, you need metal. Metal is made in the furnace and metal parts are made in the blacksmith so this means that you need to unlock both.

first by the furnace and get metal then when you can afford it by the blacksmith and get metal parts.

Thanks. I have the cory unlocked becaused I was selling stone. So I will then open the furnace and the blacksmith. Thanks guys.

why on earth don't people try tapping on properties and reading the displayed information, if you actually read in a property window before purchasing it it actually says what products are made there, now OK I agree metal parts from metal might not be such an obvious leap, but come on people explore the game before asking for help. I mean if you need metal parts it does sort of stand to reason you need metal to make the parts. If you actually look at the different properties it does say that the furnace makes metal and the blacksmith makes metal parts in there descriptions and product lists.

So what's wrong with asking someone for help? Is it a crime? People get upset over little things. I won't ask anymore questions on here. I just asked because I wasn't really sure what to open first.

I must admit, I find myself at a loss for words. Someone asks for help, and there's almost always a few who are willing to give grief because of it. I have a couple of points for anyone willing to listen.

Number one, when looking at a property, either before you purchase it, or look at the help file after you purchase it, there's no in-depth information. Before you purchase property, sure, there is a list of items you can create there, but no information about what may be needed to create said items. After you purchase a property, there's nothing in the help file about items that can be created let alone about what is required to create said items.
Number two, more often than not, developers do not create intuitive or efficient help files for their apps, or games.

For the original poster who asked for help, I'm glad that you got an answer that was helpful. At the same time, I don't blame you for not wanting to associate with this community again because a minority within feels it is OK to treat people badly. This is exactly why I rarely comment here, I don't know what kind of treatment I will receive because of it.

In closing, may I offer some advice to the minority here? This is actually really simple advice, so I hope you'll listen. If you don't have anything nice to say or contribute, then shut up. Good day.

I never meant I was never going to not ask any question on the site but on this particular topic. And you are right people give grief for very little things. All I wanted to do was make sure I was doing the right thing. And some people should really shut up if they have nothing good to say.

I do have a suggestion for the farm. After finishing the quests after unlocking all the products I think gradually in future updates there should be more like wheat to make flour that would then make bread, eggs milk butter and cheese as more products. And we stack the eggs manually in to crates to then sell in the city which gives something to do while other products are producing.

Hi,
I like that idea Ornella. I too think this is something good to possibly implement in future versions.

Sometimes I run in to that problem but when I sell the remaining logs, I get timber again. Don't know if that's a bug.

hi,
I wanted to download the original version of the game because the beta repeats so much. I deleted the beta after I saved to the cloud, and when I went to load it from the cloud after installing the nonbeta version my game was gone. Just wanted to let you know. Thank you for a great game.
God bless,

Hi all, I have noticed some other iintermittent bugs, first in the latest beta when I flick up to go to the back button or the top of the screen VoiceOver moves me to the top but then tries to read me the entire contents of the screen, this is a particular issue on the world map screen.
Secondly there is an issue with treasure chests where when I open a chest quite often the chest opens and I get the noise of the gold being awarded, but then a few seconds after that there is a click as if the cursor moved and I am told how many products I have in storage, these are definitely issues not present in the last proper appstore build.

to the person who is being lazy it's quite obvious of what you should have done. Each of the products lists what you need and it's obvious where you get the stuff. you just need to do a bit of digging. Learn how to do your homework and research first. I find that i learn a lot more than asking for help all the time unless I'm really struggling. I tell my students all the time. I expect them to do the looking up of words and stuff before they come to me this way they learn on their own.

second here is a slight bug with eh android version that might have already ben brought up on the iOs version. I can't remember if I sent an email about this.

1. Launch CK.
2. tap play
3. tap the city or any properties.
4. try and do something like sell all products or start crafting.

Notice that it takes sometimes 4 or 5 or more taps for the process to happen. I'm also suffering from the focus issue as well and i'm on a moto z2 force with 4 gigs of ram. and a snap dragon 835 processor.

Hi Michelle, as usual emailing this to you and posting to applevis as well.

I just installed the new crafting kingdom beta, and I noticed that loading seems to take a bit longer after selecting the play option, maybe a few more seconds,

also whenever I open the game now there are two little ping sounds the sounds that play whenever you get a hint that says you have completed a few quests.

I find the sounds annoying when they play each time I open the game, and actually I wonder if we need that little screen that says loading please wait when you first select the play option as the game does load quickly and it just adds extra stuff for the speech to output.

I do like the fact that newly added slots are now automatically selected, it still isn't particularly quick to be able to get to the add slot button though I either have to hold my finger on screen or scroll manually through the slots which isn't fun when your furnace is up to 105 slots.

I don't know if you keep a bug tracker but I can still think of a lot of long term bugs I reported ages ago that are still present, of course I know there is only so much that can get added or improved for each release though, but there are still things like when you go to purchase storage and you flick down, VoiceOver says purchase but your focus is on the cancel button, and I do find it irritating that the purchase storage screen closes after every storage purchase, I can think of other issues as well though.

though over all I certainly do appreciate the automatic slot selection, just finding the splash screen and chirp sounds annoying.

Alex.

Since the update the game has been working more snappier for me and some of the lag is reduced. And to Alex, when you tap on the treasure chest really fast sometimes voice over doesn't say how much money you have. I get that sometimes and when I sell stuff. If you have more than a million dollars you get 60 to 100 thousand dollars I think. For those using an SE you might want to try playing the game again who ever had the heavy lag issue.

I would email michelle, I am sure it can be fixed, remember they rewrote the save system, so she might want both your player ids so she can look into this, assuming you didn't already do another save of course.

the lag issues have been resolved, if people read above michelle explains the cause of the lag issues being down to there old save game system, the issue seems to be totally resolved as of the latest beta, if your running that you should experience no lag issues, though not sure when its going to be released to the appstore, there are certainly a few minor bugs I and others have mentioned above, plus that annoying splash screen whenever you open the game now, really wish there was a setting to disable that, but I haven't come across any major bugs.

Now that I have IOS 11.3 installed on my iPhone 6, I am pleased to be able to say that, even though I am still playing the current App Store version of Crafting Kingdom, I have noticed far less lag when restarting production just now. When I last played this game, some weeks ago, I could restart production in the quarry, but then the game would freeze if I tried to add the furnace and the blacksmith to work on a metal parts quest, but just now I could double-tap Restart All Automations in all three properties without any sign of the game freezing. Here's hoping that will continue till the next App Store version of the game comes out: don't rush it, though, best to have it working as well as possible by the time it's released!

Hi michelle, regarding the splash screen, I guess I find it annoying to have the sounds play and be told loading, could some sort of accessibility setting be added so that nothing displays on screen till its loaded? basically I mean display the splash screen sure but have an option to in effect mute it so we get no speech or sound output, I guess I find the speech and sounds a bit jarring especially if I am flicking regularly between say crafting kingdom and messages or other apps. it would be nice to be able to silence it for VoiceOver or accessibility users with a setting. Before when starting the game it used to be that we new the game had loaded because it would say world map or something like that, if the screen could be made less jarring that would be good, even getting rid of the please wait from the speech would be good, as by the time the speech and sounds have played the game is usually loaded so the speech is kind of playing catch up. If it was a setting to make the screen less verbose users could choose to enable or disable it as they wished, even getting rid of the chirp sounds would be an improvement. Maybe an option could be to display a blank screen till the game had finished loading, though I suppose maybe this wouldn't be good for sighted users, but I do get the point why its needed.