Is it impossible to use personalized spatial audio or am I just dumb?

By jim pickens, 30 August, 2022

Forum
Apple Beta Releases

Hi.
I’ve been trying to set up personalized spatial audio for the past two hours, I have only gotten it to work one time, and there was no done button, is it just impossible to use right now?

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Comments

By Alan on Saturday, September 24, 2022 - 21:09

The second one :) It is totally possible. I just deleted and set it up everything again right now. The ok or done button only apppears once the scaning stage has been completed. Ask for sighted help, probably you are holding the camera too close to your face or pointing it the wrong direction.

By Unregistered User (not verified) on Saturday, September 24, 2022 - 21:09

Make sure your ears are completely clear. Pull any loose hair back so that the sensor can get a good view when scanning both the front and the sides. It took me a few minutes for the scan to progress, but it's very doable.

By Sabrina on Saturday, September 24, 2022 - 21:09

Will this work on iPhone SE 2020?

By Karok on Monday, October 24, 2022 - 21:09

hi when setting up the spacial audio for personal listening, I am confused, it acts like, it wants to scan my face, not my ears? the instructions make out it is scanning my face, with the front camera on the iphone 11 pro is that right? what is it meant to do then, when works? finally, I have the airpods pro 2 now, do I need do the head tracking, or has spacialised audio improved when watching say, apple tv content with the fixed setting again, what is the difference? I thought, and was hoping, spcaicl audio would be like a cinematic experience all around me, am I mistaken? on the first generation pros sounds never seemed to comef say the left, above, below or behind, unless I was just turning my head feeling stupid whereas, in the cinema, I know it has multiple speakers, but is the special audio say, with the apple tv content, meant represent this? a

By Sebby on Monday, October 24, 2022 - 21:09

You can't use iPhone SE (any version) to set up spacial audio customisation, no, but once set up on a device with a Face ID camera it will play spacial audio using your profile.

The process is to scan first your face, and then both your ears. It's annoyingly hard, but it's possible. I am astonished, though, that Apple felt it ready to let this out of the stable.

By ming on Monday, October 24, 2022 - 21:09

yeah I also can not do it myself as well.

By Karok on Monday, October 24, 2022 - 21:09

hi if scanning my face first it is not working like face Id set-up though? when I move my head to the right it just failing? very odd. still, what is the "fixed" spacial audio setting? Will

By Saj on Monday, October 24, 2022 - 21:09

Not to state the obvious like everyone else, but I’m also struggling with it as well but might try it a few times to see if I can get it right. Pretty frustrating though.

By KE7ZUM on Monday, October 24, 2022 - 21:09

I also cannot get this to work. I know my bf cannot either. I've seen it fail on his end. and he is very good at the face ID thing and can do it in about 30 seconds.

By Brooke on Monday, October 24, 2022 - 21:09

It literally took me 3 hours of trying off and on. With the first part where it does the facial scan, I gave up listening to the phone's instructions and just turned my head in a circle multiple times until it took. I can't even count how many times I started over because I got so frustrated with being unable to get my left ear scanned. Eventually I held the phone back a bit further, and this seemed to help. It just takes a ridiculous amount of time and patience.

By jim pickens on Monday, October 24, 2022 - 21:09

I was able to get it to work after an hour, I had to request cited help

By Saj on Monday, October 24, 2022 - 21:09

Oh dear, and I’ve just gone and shaved it off. Yeah don’t think I’ll bother with it in that case. 😂