Talking on the phone and having voiceover starting to chatter

By Cal, 1 October, 2019

Forum
iOS and iPadOS

I'm wonder if anyone who has updated to IOS 13.1 has had this problem? If I'm talking on the phone and receive another call voiceover starts announcing the caller and number so that it interferes with my conversation and I have to tell the other person to wait while I silence it before asking them to repeat what they were saying when voiceover interrupted us. I don't recall this happening in previous versions and I want to make sure that it's a problem for other people before I call Apple and they want me to think that I'm going crazy because it's been that way all along. Thank you for reading.

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Comments

By J.P. on Monday, September 30, 2019 - 04:43

You can change Announce Calls in Phone settings. There’s a few options you can choose. That should correct that.

By sockhopsinger on Monday, September 30, 2019 - 04:43

Voiceover has always done this for me. Like the previous poster said, I think you can adjust how Voiceover handles calls in settings.

By Roxann Pollard on Monday, September 30, 2019 - 04:43

I have also been interrupted with Voiceover talking during a call, while the phone is up to my ear. I just checked phone settings and under Announce Calls, I have it set to always. Other than that setting, I see Headphones and car or headphones only as the two other choices. It seems to me that none of these would change the annoying behavior that the original poster reported. Anyone have any other suggestions?

By J.P. on Monday, September 30, 2019 - 04:43

It’s not a bug. There’s one more option. You can also set to Never.

By Cal on Monday, September 30, 2019 - 04:43

Thanks for your replies. I'll check it out in my settings.