Mac support from apple?

By daytona-mike, 12 June, 2014

Forum
macOS and Mac Apps

With no sight using voice over can I let apple support into a Mac book pro over the internet to fix my machine? Thinking of coming over to Mac from a windows machine.
Thanks
Mike

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Comments

By KE7ZUM on Friday, June 27, 2014 - 01:49

Actually tha'ts not quite how it works. Apple will give you a url to go to and yo download this applet. it then connects to someone at apple and you control the screen. They watch you do it.

Welcome to the mac world. it is just wonderful. I'll email you via your apple vis form with some resources to get you started.

good luck, be blessed, and happy what ever day it is today. lol! I'm not exactly with it.