form fields on the Mac

By Pa. Joe, 5 September, 2023

Forum
macOS and Mac Apps

More and more I am not able to enter payment information to pay bills on line. Voice over tells me I am on a text field, but I can not enter information even if I enter act with the field. Is there something else I can try?
Thanks

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Comments

By Siobhan on Tuesday, September 26, 2023 - 20:55

Hi. Yeah I've come across this a lot especially since I'm on a beta. Unless there's something i don't know which is possible, there's not a work around. sorry I'm not more help.

By Tyler on Tuesday, September 26, 2023 - 20:55

Member of the AppleVis Editorial Team

Sometimes if the field is inside a frame, VoiceOver will not interact with it automatically. In this case, focus on the field and press VO-Space, after which you should be able to begin typing. Alternatively, if you have the payment method saved, you should be able to fill the form using Touch ID in Safari.

HTH

By Pa. Joe on Tuesday, September 26, 2023 - 20:55

I will try this the next time. thanks