Urgent please, using quick setup on my new Iphone

By Ramy, 9 January, 2021

Forum
iOS and iPadOS

Hello all:
I got my Iphone 12 mini, and am using the quick setup to take all my data from my Iphone 8+, everything was fine, but my phone asked for an update, and i do not have the option to refuse, my 12 downloaded the update, and i hit install, after that, nothing happened, my Iphone 12 has a screen that like it will be start installing, i have the install button and it is not dembed or something, and my Iphone 8+ has teh screen if my Iphone is taking datea from it, am now more than 2 hours, and there is no progress bar or something, so, what can i do ? and is there anything that i can do?

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Comments

By Michael Hansen on Monday, January 25, 2021 - 15:27

Member of the AppleVis Editorial Team

Is VoiceOver still talking on the iPhone 12 Mini? If so, are you able to restart it and try the Quick Setup over again? If this doesn't work or isn't possible, do you have a computer you could hook your phone up to to update the software that way and do a restore if necessary?

I made a restart as suggested, and it's now have a progress bar, but why this happened? and is this a bad sign or something for my new phone?

By KE7ZUM on Monday, January 25, 2021 - 15:27

No, these things happen. I did a podcast with someone on the 10r and it happeend during my recording of the podcast. it took 2 hours to finish set up because of that, I did edit all of the waiting out.

By Ramy on Monday, January 25, 2021 - 15:27

I left my 2 Iphones after restarting my 12, i left them til morning at least 7 hours, and i got 0 percent progress bar,
i stopped the quick setup, and my iphone 12 reset itself, and now am starting from the beginning, it asked for an update and i must accept, so, hope this time it will work.

By Roxann Pollard on Monday, January 25, 2021 - 15:27

Hello Ramy. I just purchased the iPhone SE 2020 edition. When I did the over the air quick set up process, I had to do the update, as well. All I did is accept the update and get that process started. After it finished, I was able to finish with the setup process. Here's to hoping that all is well with your new toy. It should be straight forward. I don't think that there is anything to be concerned with. Just go through whatever steps each device is requesting and all should be fine. If not, the forum is always available for additional assistance.

HTH