Premium voice not working on iPhone 5

By jane suh, 17 October, 2012

Forum
iOS and iPadOS

Hi. I just got the new iPhone 5 2 days ago. My primiam voice for Samantha is not working. The compact voice is but I don't really like it. I restored the phone 3 times before I got it to work, but is this a bug?

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Comments

By Toonhead on Monday, October 22, 2012 - 23:17

You probably already figured this out, but the iPhone needs to be plugged into AC power and be connected to wifi before the HQ voices will download, and the use compact voice option needs to be turned off in the voiceover settings. Sometimes it takes the voices longer to download than others, so if it happens again just be patient and the hq voice will work eventually.

By Bahzad on Monday, October 22, 2012 - 23:17

I do not have an iPhone five, but I can give you an essential tip that may be beneficial for any user of an Apple device: First, plug your iPhone into the wall. For this method to be effective, Make sure that it is charged and connected to Wi-Fi. The voice is supposed to take a couple of minutes to download, But You will hear the change in inflection When you interact with it. Please know that the time in which the voice downloads is dependent on your wireless connection, Therefore it might range from one minute Or more. I hope this helps.
I apologise, tunehead. I repeated the advice you had shared here, but it was an error on my part. We must have posted our comments within the same time frame.
Hey, there's no problem there. Sometimes this happens...and if we can help people so much the better.

By Bahzad on Monday, October 22, 2012 - 23:17

In reply to by Toonhead

That's true indeed.

By Ali on Saturday, December 22, 2012 - 23:17

In reply to by Bahzad

Hi dear friends: I have this problem with my iPod Touch 4G updated to IOS 6 recently. I mean after having the device updated, the premium/compact option in the VoiceOver settings is gone and I have just the chance to use the compact voice which I don't prefer. Can you guide me through this issue? Also, I like to change the premium voice of US English to UK. How can I do this? Thanks a lot