iPhone 13, VoiceOver persistent issues

By Manolo las Cardi, 4 February, 2025

Forum
iOS and iPadOS

Since iOS 17 Voiceover on my iPhone 13 has too many bugs, they still aren’t fixed in iOS 18 and honestly I’m so annoyed about the stability worsening and the lack of optimisation that iOS is currently facing, regarding accessibility.
Voiceover gets muted for short periods of time: When I’m doing something, Voiceover loses speech for a moment, and then comes back. Although it happens very occasionally, I find it very annoying and frustrating.
Voiceover gets extremely slow while browsing the Internet, mainly if there’s a photo or a video that is playing.
Voiceover also stops while reading documents and Web pages in some apps, and when it happens, the cursor jumps to the top of the page, or simply the voice cuts out.
I’ve tried everything I can think of, but all to no avail, from resetting all, factory resets, to calling Apple. Nothing fixes it, and tech support is so unresponsive.
What should I do? This is not the first time I send feedback about this. Seriously! What’s happening? Why does Voiceover have become so glitchy and unreliable lately? I just wanna know.
Any help is greatly appreciated.
Thank you

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Comments

By Brian on Tuesday, February 4, 2025 - 11:57

Have you tried using different voices to see if you get a different experience? For example, I know if you use an eloquence voice, or a low quality vocalizer voice, the phone will generally have less auditory lag than a higher quality voice. For what it's worth, I am running iOS 18.2.1 on an iPhone SE 2022. My iPhone is essentially a modified iPhone 13. I am not having the issues that you are having. Which is why I am wondering if it is perhaps related to a particular voice that you were using.

By TheBlindGuy07 on Tuesday, February 4, 2025 - 11:57

All these bugs are there for me too and from iphone xs to my current iphone 14. We unfortunately can only just cope with it. Voice doesn't affect this as they are software issues.

By TheBlindGuy07 on Tuesday, February 4, 2025 - 11:57

I mean the voice cutting itself has improved a lot on ios 18 yes but especially the web bug is easy to trigger just do a google search on safari having youtube videos at the top for example. I have an iphone 14 which has the same cpu as the one of 13 pro so...

By Brian on Tuesday, February 4, 2025 - 11:57

I honestly want to say that I do not get this, but maybe I do and do not realize it? Could you all please explain exactly what you mean with this particular issue?
Honestly, I am just lost here…

iPhone SE 2022 | iOS 18.2.1. VO and Siri are both using Siri voice 4.

By jim pickens on Tuesday, February 4, 2025 - 11:57

Okay, I’ve got a couple of these, but they're not as bad as in your case it seems. Videos play just fine. Yes, read all is currently kind of broken on the web specifically, because depending on the site, it'll just say close, close, close, close, close, etc. and then freeze. But I don't think that's a voiceover issue so much as it is an HTML issue since on other more accessibility compliant websites it works perfectly fine. The speech cutting out for no reason sometimes also happens to me and I find going home or turning off voiceover then turning it back on again fixes it. It's really occasional, maybe once every couple days at most. I don't see the rest of your bugs though.

By Manolo las Cardi on Friday, February 21, 2025 - 11:57

It happens with all the Voices. Uso la voz de Paulina De Español de México como voz principal. Los cortes de audio son muy recurrentes.
The speech also keeps cutting out when I use the Samantha English US voice.
When I’m on WhatsApp, the cursor randomly jumps to the text field while reading any message, and other apps such as Instagram or Facebook also have unstability issues with Voiceover.
When will Apple fix these bugs? The speech cutting out and the Web browsing slowness are happening to me since iOS 17

By Abdulwahab on Friday, February 21, 2025 - 11:57

I think it could be related to being multilingual, o using high quality voices.
I have an iphone 13 i think especially the ram has some affect on that.

By Abdulwahab on Friday, February 21, 2025 - 11:57

Just a reminder that android users don’t suffer from such issues, every blind should consider all options when choosing a new phone.