Good day, I am using a Astrum Bluetooth keyboard with my Iphone 6S. At some stage, I am not quite sure when the the phones touch screen became inactive when using the keyboard? I have checked any where and every where but cannot find a way to get it working again.
Please help?
By Tienie, 7 June, 2016
Forum
iOS and iPadOS
Comments
Stuff to Try
Have you tried a full reset by holding both the Sleep and Home buttons for 15 seconds?
Sometimes going into the blue tooth settings and forgetting, and then reconnecting with a device can help. I don't mean just disconnecting, but actually forgetting or deleting the device from the phone.
You could try resetting or restoring the phone back to factory.