Fix for jumping cursor when using a braille display with Apple Mail

By kg6sxy, 20 March, 2022

Forum
Braille on Apple Products

After a helpful debug session with Apple Accessibility, turning off Screen Recognition has fixed the random cursor jumps while composing emails with a braille display. I hope this helps anyone else having similar issues.

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Comments

By Dawn 👩🏻‍🦯 on Monday, March 21, 2022 - 18:25

Hi,
I have a device (ipad 7) that's not capable of screen recigonition. I also get cursor jumping in Mail, and other places like Safari for instance. What workaround would anyone suggest? Thank you in advance! :-)

By Scott Davert on Monday, March 21, 2022 - 18:25

Member of the AppleVis Editorial Team

I'm afraid to inform you that Apple Accessibility has given you misinformation. I am experiencing the mail issue with the cursor jumping on my iPod 7 running iOS 15.4. This is a device which also does not have the option for Screen Recognition.

By Dawn 👩🏻‍🦯 on Monday, March 21, 2022 - 18:25

Hi, Scott! Glad to know I'm not alone. Although I'm sorry that you're dealing with the issue too. :-( I'm not saying that the workaround can't work. If it works for someone, then, I'm happy for them. But, I am curious as to what workaround someone can come up with, or hear of, that'd work for people like you and me, who have devices where this feature is not supported.

By Scott Davert on Monday, March 21, 2022 - 18:25

Member of the AppleVis Editorial Team

Hi.
The only ways I know to get around the issue involve copying and pasting what you have written once composed in another app. The only way I have found to mostly reliably write email messages in the Mail app is if I do not have any line breaks.