Bluetooth keyboard issue

By Exodia, 26 May, 2019

Forum
Apple Hardware and Compatible Accessories

Hello everybody, I am having a bit of a Bluetooth keyboard issue. I am trying to pair a different keyboard with my iPad that I got for Christmas. I type in the code and it does not make any sounds and it says pairing unsuccessful every single time. Is there a way to know if I am typing in the code correctly? I know for a fact that I am punching in the right numbers but I just wish there was a text edit box or something where I could punch in the numbers on the keyboard. I don't know if the battery is dead on the keyboard but it should not be dead if it shows up in the other devices list. I have a rather small keyboard. I'm just trying to figure out how I can pair it correctly. I don't know if there something wrong with the keys on the keyboard or if the battery is dead. Sorry, I know this message is a bit long but all I'm trying to do is get it paired With the device.

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Comments

By Eileen on Friday, June 14, 2019 - 21:45

Are you doing whatever is necessary to place the keyboard in to pairing mode?

Typically there will either be a dedicated button or you will need to hold down a specific button for a few seconds.

Sorry if this is a dumb question and something that you have already tried ;)

By Exodia on Friday, June 14, 2019 - 21:45

In reply to by Eileen

Yes, I have tried that. I am must not have left it on charge long enough. There is a tiny little button on the side of the keyboard next to the on off switch.