Seeking Help with iPhone X VoiceOver Gestures

By kjw810, 12 October, 2018

Forum
iOS and iPadOS

I need urgent help!!! Could someone please send me a link to either a written or audio guide to the iPhone X? I had the SE but I'm really questioning the move to the X. Hopefully there will be a podcast that will help me understand the problems I am having. Thanks so much.

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Comments

By Paul on Saturday, October 27, 2018 - 08:32

You can’t get good help with such a vague post.

First, for fast assistance you’d be better off calling Apple or making a genius bar appointment at your closest Apple store.

Second, try searching on Google for the specific issue you’re having because chances are that someone else has encountered it and solved it already.

I can’t direct you to a tutorial because I never needed one since I make a habbit of reading the manual or searching for supplemental information on a device *BEFORE* I buy a new device. In future, I strongly suggest you do likewise.

By kjw810 on Saturday, October 27, 2018 - 08:32

For one thing, the Apple store probably wouldn't be able to help me with VoiceOver gestures on the iPhone X. For another thing, we don't even have a local Apple. For another thing, manuals usually don't help me much because they have mostly pictures. I am totally blind. I am using the iPhone X with VoiceOver. Many of the gestures are different from what they are on the SE. Is that specific enough?

Thanks so much for the podcast. Something like that is what I'm looking for. I relaly appreciate it.

By Paul on Saturday, October 27, 2018 - 08:32

I'm glad you found what you were looking for, but I have to correct a couple of misconceptions.

First of all, while I do have usable vision, I most easily get information through reading since I require 8x or higher magnification, so I would not have recommended reading the manual if the information was mostly presented through pictures. Apple, unlike many other manufacturers, does a pretty good job at catering to everyone with their product manuals. In fact, they dedicate a section of the manual to Voice Over gestures. Frankly, they could do a better job by making more of the subsections available in the table of contents, but the information is nonetheless there. I believe most of the information contained in Apple's manuals is also online, somewhere in their support website.

Second, why wouldn't an Apple employee be able to help you with Voice Over gestures? It's not as if they work in isolation, away from the internet or other knowledgeable people.

And third, I suggested calling Apple as an alternative to visiting an Apple store, which you seem to have conveniently overlooked in your annoyance. Given what you were looking for, a call to Apple would probably have been just as fruitful as visiting an Apple store and far more convenient when you don't live near one.

My advice wasn't the instant gratification you perhaps desired, but if you paid attention, you would have realized that my advice was, in essence, teaching you to fish instead of giving you a fish. Never under estimate the power of learning to find information for yourself and learning to craft a request for assistance so as not to appear as someone who didn't bother looking in the first place.