Extraneous characters being entered when using the Kanex Multisync Foldable Keyboard

By Gadget Meistress, 14 July, 2018

Forum
Apple Hardware and Compatible Accessories

I'm using this keyboard paired with my iPhone 6+. This happens, especially when I'm attempting to enter numbers, where all of a sudden the number 2 shows up numerous times. This makes it especially difficult when I'm needing to enter my password to unlock my phone. Can't tell you how often I'll get "wrong password" repeating at me, all because the number 2 shows up on it's own.
I did reset the blue tooth connection thinking that would solve the problem. However, it does not.
Has anyone else noticed this issue of extra characters being entered when using this particular bt keyboard? Is there a way to solve this problem?

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Comments

By Sabrina on Monday, July 23, 2018 - 07:47

It is easy to fix this. It is a setting, not the keyboard. Just go to settings, general, accessibility and then keyboard and you will find repeat key. This you have to experiment with. I had that problem too before.

By Gadget Meistress on Monday, July 23, 2018 - 07:47

In reply to by Sabrina

I took repeat off, but the number 2 character still insists on entering itself when I'm attempting to enter numbers. This only happens with the Kanex Keyboard. I don't get that issue with my Apple Wireless keyboard, which I also have connected for non-portable use. So, this seems to be an issue with either the Kanex keyboard, or having a second bt keyboard connected to my phone?