VoiceOver won't inform me of notifications on my iPhone 8

By Nut, 7 March, 2018

Forum
iOS and iPadOS

Hi,
I just got my new iPhone 8 last Wednesday as a birthday present as well as a new protective case that basically covers the entire screen. I noticed, while using my new iPhone 8, that VoiceOver won't inform me of new notifications when I have my iPhone display off. I tried turning on always speak notifications and this doesn't make any difference.
This only occurs when my new case is covering the display, but once I uncovered it, VoiceOver behaves normally. This doesn't occur with my old iPhone 6, which also use a similar protective case that covers both the front and the back of the phone.
I really wonder what could be causing this, as I would like to be informed of new notifications without having to uncover the front screen.
P.S 'Hey Siri' also don't work when my front screen is covered; once again my old iPhone 6 doesn't have this issue, even with a similar protective case.

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Comments

Hi,
I think I agree with you regarding the case triggering the face down feature.
However when I turn off fitness tracking in settings, it still makes no different.
However it seems that if the screen is not fully covered then notification announcements (including 'Hey Siri') works normally.
The strange thing is, this has never happened with my iPhone 6, which as I mentioned use a similar protective case.
I'm not sure if the iPhone 8's A11 chip has something to do with this...
Also, just for your information, both the iPhone 6 and the iPhone 8 are running exactly the same iOS version, iOS 11.2.6.