VoiceOver may not announce new item badges on Home Screen icons

Category
VoiceOver Announcements/Feedback
Severity
Moderate

Description

VoiceOver is not consistent or reliable in announcing the badges that are displayed on Home Screen icons to alert you of new items (for example, unread email messages).

This behavior has been noticed in particular with the Mail and Messages apps, but also on numerous other apps.

On occasions, a hard restart of your device may temporarily resolve this problem.

This behavior appears to not affect all users, and can vary between users in regard to which app icons will be affected.

Bug First Encountered

iOS 11.1

Device(s) bug has been encountered on

iPhone X
iPhone 6S

How often the bug occurs

Sometimes

Status

Fixed

Fixed In

iOS 11.3

Options

Comments

By Louis on Tuesday, December 5, 2017 - 14:49

Since IOS 11.1.2 the badge is not mentionned by VoiceOver at all. Before it was voiced after entering the App. The Podcast badges are never listed since IOS 11. It seems to be encountered only with Apple native Apps.

By Aidan JK on Monday, March 5, 2018 - 14:49

Mail, WhatsApp and Skype particularly affected. Occasionally Messages. Facebook and Twitter have also been affected.