Help, VoiceOver not reading Twitter Moments on iOS 11.0.3

By DebbieH, 20 October, 2017

Forum
iOS and iPadOS

Hi, I am here for my husband who is totally blind. Using iPhone 6. Since the update last week, he has been unable to read Twitter Moments on the Search and Explore tab. Voiceover will read the main ad, then the headings titles, but not the individual items. It says either 'actions available' or occasionally another comment about swiping with two fingers to read the screen. Sometimes it will say 'possible text' then read the last line of the individual item. It also completely jumps over the 'Show more' sections. He can click on the individual items and go into them, but obviously he doesn't want to have to go into every item to find out what it is. I had a new iPhone 7 last week and tried it out by activating Voiceover and had exactly the same problem. We have done the 'turn it off and on' on the phone itself, on Voiceover, on Twitter, and I have tried changing virtually every setting with no luck. I can't find any info on this - maybe not too many people using Voiceover and Twitter? Would really appreciate some help, thank you.

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Comments

By Louise on Friday, October 27, 2017 - 04:31

Yes, I noticed it, and reported it to Twitter. I must say that they make one work very hard to report a problem.

By smhy on Friday, October 27, 2017 - 04:31

I have had the same problem, which is annoying bc that app is usually quite good with VO. I think more of us should report this bug. But regarding your question about whether lots of blind people use the native twitter app, I get the impression that Twitterific is mmore popular with VO users.