How do I Get a Refund for an Inaccessible App?

By Mary Goodin, 18 June, 2017

Forum
Other Apple Chat

How you get a refund on an app you purchased with an iTunes card that is not accessible?

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Comments

By Michael Hansen on Thursday, June 22, 2017 - 01:59

Member of the AppleVis Editorial Team

Hi there,

If you're in the U.S., probably the easiest option, if you are able to, is to call Apple Accessibility at 877-204-3930. I'm sure there are other ways to get a refund, but this seems like the easiest route.

By themusicman08 on Thursday, June 22, 2017 - 01:59

You will need to speak to someone at the Apple accessibility line and also tell them how long you've had the app. Unless the purchase has been the most recent purchase. Also tell them you used a gift card to make the purchase.