I'm having a problem with mail attachments. Please help

By Siobhan, 3 May, 2017

Forum
macOS and Mac Apps

Hi all. I emailed Uber support, asking for a credit to be applied. However it never was in the account, and the only record I have is the email from them a few days ago. So, how do I attach that mail message, while I stil reply to the email? Any answers would be great, soon as you could would help very much. Thanks.

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Comments

By david s on Tuesday, May 16, 2017 - 03:18

Hello,

Have you tried to copy and paste the original email?

Go to your inbox, and copy the email using Command C or edit> copy. Then reply to the email and at the body of the email, command V or edit> paste.

IF that doesn’t work, I’m sure someone else will come along with a suggestion.

HTH and good luck.

By Seanoevil on Tuesday, May 16, 2017 - 03:18

Hi,
Instead of replying to Ubers message, you could simply forward the original message back to Uber.
Replying typically strips the message of attachments, but forwarding does not.
HTH
@SeaNoEvil00