Help with navigating in Word app

By peter, 13 February, 2017

Forum
iOS and iPadOS

I am trying to create a document in the MS Word app on my iPhone using iOS 10.2.1.

I can use the Option+RightArrow key to move right a word at a time, but I can't seem to move backwards a word at a time by hitting Option+LeftArrow.

Has anyone noticed this? Is this a bug? If so, how can I report it to Microsoft?

If anyone knows of another way to navigate backward a word at a time, please let me know. The Option+Left/Right Arrow keys do seem to work properly using VoiceOver in other apps on the phone.

Thanks for any suggestions.

--Pete

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Comments

By Fatima.Hamoud10 on Wednesday, March 8, 2017 - 16:05

Try restarting your iPhone. Also try closing and reopening the word app. You should save your document before closing word. If none of the steps don't work, send a report to Microsoft accessibility. You can post a bug report on the Microsoft accessibility user voice forum: https://microsoftaccessibility.uservoice.com/forums/307429-microsoft-accessibility-feedback. You can also send a message to Microsoft on twitter if you have a twitter account: @MSFTEnable Hope this helps and good luck!

By peter on Wednesday, March 8, 2017 - 16:05

Thanks for your suggestions.

Unfortunately restarting my iPHone did not work. I did tweet the bug report as you suggested.

Also, after I posted this I found that if you click the "File" button in an open Word document, one of the options is to give customer feedback. I put the words "accessibility" and "bug report" into my feedback so it can get sorted properly.

We'll see what happens.

Thanks again.

--Pete