Is there any way to raise the volume of third party content using bluetooth?

By Gail the U. S. Male, 7 December, 2016

Forum
iOS and iPadOS

Hello, I'm new to this site, having just registered. here is my scenario. I'm using an iPhone 6 plus, with the latest IOS. When I'm using the tunein radio app, and listening to say, a sports event, or an audiobook, my audio is quite low using the phone, and, also while using an external Bluetooth speaker! Voiceover comes in very loudly, but the other audio is very soft! does anyone know of any way to get volume higher, even though my phone is set at 100 percent volume?

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By Gail the U. S. Male on Monday, December 26, 2016 - 11:35

this also happens on several other audio apps as well! I forgot to mention this in my previous post.

By Nathan Stocking on Monday, December 26, 2016 - 11:35

There are a few things I'd check. One is audio ducking, which lowers the volume of sound while voiceOver speaks. I remember that this used to have a bug where the volume wouldn't go back up at all, but the entire feature annoyed me so I turned it off. If that bug is still present, you could try disabling it and see if that helps.
If you just want to change the mixing of sounds, you could try elevating the volume control on both devices (remember that the iPhone and Bluetooth device each have their own volume controls, so it can help to turn them both up). Then turn voiceOver's volume down until it ceases being unpleasant.

Yes, I know they have separate volumes, but the audio volume is so low, even with my Bluetooth speaker at maximum the volume is still very low, my Bluetooth speaker seems to control the iPhone volume, so I can't turn the volume down to just cut voiceover lower. How do you disable audio ducking?

By Nathan Stocking on Monday, December 26, 2016 - 11:35

To disable audio-ducking, go to settings->general->accessibility->voiceOver->audio. The audio ducking setting is in there. If it fixes your problem but you still want the feature, you can enable the setting in the rotor settings so it can be toggled.
In addition, you can enable a voiceOver specific volume control in the rotor settings, which would allow you to decrease the speech volume independent of the sound volume. However, this might not fix the low volume of music, just bring the speech down to be about equal with it.

By dvdmth on Monday, December 26, 2016 - 11:35

I have noticed, since upgrading to iOS 10, that the audio ducking feature does not work properly in some third-party apps, including Tune In. If VoiceOver is speaking at the time an audio track or stream begins playing, the audio is ducked for VoiceOver as expected. However, the audio never returns to normal afterwards, and subsequent uses of VoiceOver will even cause the media volume to duck even further. I have even had this extra ducking accumulate, resulting in the media playing at lower and lower volumes over time. This is something that did not happen under iOS 9, but I have run into the problem multiple times with iOS 10.

I have found that if I turn off speech with a three-finger double-tap before I begin playing the audio track or stream, then the audio begins at the correct volume, and the audio ducking feature works correctly after I turn speech back on. This is one workaround I have found which does not require disabling the audio ducking feature. Also, in some apps pausing and resuming audio playback will also get the volume back to normal, but this trick does not work in Tune In for some reason.

Of course, only some apps are impacted by the issue. For example, I have never had a problem with any of Apple's own apps, nor has the problem occured with Audible, Downcast, and some other third-party apps. It is only certain apps that appear to have the issue. I do not know what is special about these apps which causes them to be sensitive to the bug.

Having said all of the above, it is also possible that the audio stream you are trying to play in Tune In is at a low volume at the source. I have encountered this with a couple of sporting events I have tried to stream, and there isn't any way to fix this, except to turn down the VoiceOver volume and turn up the main system volume. When you combine this with the audio ducking bug, the problem gets that much worse.

It would be nice if apps like Tune In offered a volume adjustment for specific streams, or the ability to have the volume normalized to a consistent level.