Help, major problem with the latest version of iTunes on Windows 10

By Syd, 2 November, 2016

Forum
Windows

I have recently updated my iTunes on my Windows 10 desktop and since the update, iTunes now crashes a couple of minutes after opening. This is making it fairly unusable. I have a huge library and really don't want to uninstall and reinstall.

Is anyone else having this problem?

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Comments

By Michael Hansen on Tuesday, November 22, 2016 - 00:23

Member of the AppleVis Editorial Team

If you backup your library files (they should be in Music> iTunes), you can uninstall iTunes, reinstall, then paste your library files back into the folder over the blank ones iTunes creates when reinstalling the program--I have personally done this while switching computers, etc. There should be 3 files in your Music> iTunes folder--iTunes Library Extras.itdb, iTunes Library Genius.itdb, and iTunes Library.itl. Back these three files up before uninstalling iTunes and restore them after you reinstall iTunes but before you run the program.

By Jake on Tuesday, November 22, 2016 - 00:23

Hi, copy the whole iTunes folder a previous poster mentioned, then copy it back. You may have media files in there that you don't want to lose, depending on your settings. Best to be safe.

By Holger Fiallo on Tuesday, November 22, 2016 - 00:23

When I go to apps I can not see my list of the apps I have. I see button empty. How do I see my apps? In the past using control 7 will put me there, ttab until I check app and tab to see my list. Using w10 and NVDA.