Trouble Using Google Docs with Braille Display in IOS 10

By Keith Bundy, 23 September, 2016

Forum
Braille on Apple Products

Hello, all. I am running IOS 10 on an iPhone 6 with 16 gb and using a Brailliant 40 BI display, and I recently updated its firmware. I have noticed some major difficulties when trying to write using Braille in Google Docs.

The difficulties are twofold. For one thing, while the braille shows the content I type, it seems that, for no reason, I am put back to the top of the document when I begin a new line or go back and try to read something I have typed. I have never experienced this in Google Docs and am wondering what might be happening.

Also, I have noticed that, at times, in google Docs, the Brailliant will freeze and I will have to reset it in order to keep typing. In addition, I have tried alternating QuickNav (which I don't really understand) on and off, and now it seems to be alternating on its own. Please note that I never experienced these issues with Google Docs prior to the recent update to IOS 10.

I really need portability in many of my job-related tasks, and Google Docs has been my go-to tool for quite some time. So I have two questions.

First, is anyone else experiencing these difficulties and/or have any idea as to what might be happening? Second, if these things can't be resolved, I will need to have some other way to take notes on the go. What are some other recommendations for current apps that serve this function?

Thanks for your help.

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Comments

By kevinchao89 on Sunday, September 25, 2016 - 10:24

I'm using a different configuration: iPhone 7, VarioUltra 40, but I am not experiencing issues with editing in Docs.

By John Farina on Sunday, September 25, 2016 - 10:24

Hi,
With my focus 14 and iPhone 6 (iPad mini-4 also) I experience the same issues with google docs. Also I have seen something like this in access note and yesterday with word so it appears to be wide spread. However, I believe it was present in the previous version of iOS as well.

By kevinchao89 on Sunday, September 25, 2016 - 10:24

Interesting that it affects multi-apps on multi-iOS versions/devices.
Engineers will need to know pattern / repro steps in order to debug/fix. DO we know the exact condition in which this occurs?