hi, in iPhone there is interesting feature using it with voiceover. When you talk on the phone and you take it from your ear, the load speaker or dynamic is turning on. And there is no possibilities to turn of this function, at least I could not find this. Could somebody tell me how to turn it of? This function is not actual in the constant mood, as it is necessary in some rare cases for me. I can not imagine why does apple put this function for the blind, as it makes iPhone products less comfortable to use.
Thank you for your support!
By letonita, 17 July, 2016
Forum
iOS and iPadOS
Comments
me to
I logged in to write about this, this is making me wonder about stopping using an iPhone - I'm on my fifth. It happens during most calls, I don't have a tremor problem.
how to avoid this problem
As I am totally blind, my husband have found how to solve this problem with the improvised tools. Cut a peace of tape of any color and stick it on the top of your iPhone where is the speaking dynamic on the left side. There must be a black point, but if you can not sea then you can touch there a tactile ditch and on the left side 2 or 3 millimeters to the left side there is approaching detector. You should stick your tape. Thus the detector can not recognize your movements and all works well.
(If you need any help with this, then I can send you a photo how do we did this and you can ask somebody to help you). It is really strange that apple do not solve this problem if they provide a good service for blind.
To fix this problem go to
To fix this problem go to settings, general, accessibility, and find Call Audio Routing. It will probably say Automatic. Double-tap and change to either earpiece or speaker. I think this should fix your problem.
I would not recommend the use of tape
If you notice that the phone switches from the earpiece to the speaker when taking it away from your face this is by design. I would sstrongly discourage anyone to use tape to fix this, as it may possibly void your iPhone's warranty. I do believe @Cliff's answer i.e. changing call audio routing is the best answer here. I just took a look and yes indeed, those choices are there. If you want the iPhone to stay on the earpiece at all times, set call audio routing to earpiece. Again, using tape is quite definitely not a good idea. I wouldn't want to see anyone void their iPhone's warranty, when a perfectly good solution exists right on the phone itself.
Thanks a lot for this
Thanks a lot for this solution. It is an option, but still
in the settings mentioned above, choosing earpiece or speaker it does not turning of the dynamic, but makes it possible to swich in the standart mood, when you take it near your ear and to swich the loudspeaker mood when you keep it away from your ear. So unfortunately it is not a perfect solution within the iPhone, especially for those, who has hand tremor. I know such person and can not recommend him iPhone as an acsesible tool for using. And the tape does work in this case.
I would not recommend to stick it eather because of the warranty, but what els to do in such situations?
For me it seams unbelievable that such simple function is not made in iPhone.
note: this situation appears only when the voiceover is turned on.
Contact apple accessibility
Hi. See if you can get ahold of Apple's accessibility team about this issue. There are a lot of settings under the accessibility menu, VoiceOver is not the only one there is, and they may be able to recommend a solution.
I am not sure, but
I am not sure, but, i saw a feature in ios 10 that allows to do this. I need check this again.
VoiceOver in Calls
It switches over to the loud speaker because of the proximity sensor built into the phone. While theoretically it's a good feature, it is also a pain. I understand the struggle. One of my work arounds generally is to use headphones if I know I will be moving around a lot and possibly not able to hold the phone still. The best kind to use are ones with a microphone built in. I know it's not the most ideal solution, but it works. I will have to look at that call routing feature as well. that is interesting!
hi, thank you very much for
hi, thank you very much for your support! In order to take one more step to a practical solution let me turn to each of you and to ask:
For toonhead: is it possible to contact Apple's accessibility team?
For Liel: does ios 10 is already available for updates? I have not seen this feature yet.
For Alisa: could you please explain what do you mean when you say a microphone built in as a solution? One more possibility how to cover the proximity sensor is to stick a small nice decoration which you can find in the shop for iPhone and then it does not work. Analogically with the tape. .
My idea is to find the way how really to solve this situation with the Apple team support and practically implement it in life.
I really aprishiate this service and all that you do hear guys. Your experience and content information of this site is a real treasury!
Thank you and hopefully we will make our devices ideally comfortable for usage together.
Hi
Hi! Regarding to your question, it's possible contact with apple accessibility team. The number is: +1 (877) 204-3930
And one more something, ios isn't oute she does a beta version.
You can contact apple accessibility for sure
Hi. You can quite definitely contact apple's accessibility support team. You can contact them via email at accessibility@apple.com I'm going to warn you ahead of time that you may get back a very short response, so please don't be discouraged. They really do read their emails and they really do listen. In the short term, i'd like to recommend the use of headpones or earbuds of some kind, this way the output of the iPhone's audio will be constant, and it'll only go to one place no matter how you move the iPhone around. Also, iOS 10 has not been officially released, it is still in beta.
It's a feature.
Hello,
It's a feature, not a bug. Apple's assumption is if you move the phone away from your ear, you are trying to check something on the phone while talking on the phone or you want to share your surroundin sounds with your caller. THis way, you don't have to tell your caller to hold on or press the speaker phone icon.
Covering the proximity sensor with a tape will also disable other features on your device. Not to be disrespectful as I am trying to understand, how would you communicate with your caller if the phone is not on your ear and the speaker phone is off? As far as someone with motor skills disability, I've heard of people with tremors use the phone without any issues. IF they find it difficult to hold the phone over their ear for long period of time, a headset is recommended.
You can look for headsets that has a descritption of made for iPhone or iPhone compatible. These headsets will have a built in microphone as well as volume, andswer or end call controls.
HTH and good luck.
an answer
Hi, I have received an answer from the Apple Accessibility team in the same day I sent an email, so it was great. The service is very fast. I post hear the answer for those who are interested in developing of this function. The only thing – I would like to know how to follow-up to this question further? Maybe some of you had an experience with this team? Thank you and best wishes to all of you!
Follow-up: 644546844
Hello,
Thank you for your email. We appreciate your suggestion, and will pass it along to the appropriate people for consideration.
Sincerely,
Apple Accessibility
My solution to this issue.
I would not normally say a thing about this. The cost of blue tooth headsets have droped so much now that you can get a good one for the price of a good hands free pair of earbuds. The earbuds you got with your iPhone work for answering and taking calls. The microphone and volume are on the left side wire. To answer calls just press the center of the rectangular plastic box on the left wire. I like the blue tooth option due to the lack of wires going to my phone. I have a case on my belt so having wires going to it could be at times a safety hasard.