Are you running public betas and submitting feedback through feedback assistant?

By Unregistered User (not verified), 28 January, 2016

Forum
Apple Beta Releases

Hopefully this is permitted. I don't want to step on anyone's toes. But I think it is important for users to run public betas and submit feedback through the feedback assistant app that becomes available. This app is completely accessible. To be honest, I think that numbers are important. The more individuals submit feedback with voiceover and accessibility issues, the more likely Apple engineers are to notice and fix the bugs.

The public beta is free to register and use. A user just needs to go to beta.apple.com and register their icloud account (apple id), and install a simple profile on their iDevice. Once done, the public beta is available, and the feedback asstant app is available. The user just needs to log on and submit the bug reports.

As I said, I don't want to step on any toes. Hopefully suggesting this is permitted.

A lot of bugs have been fixed over the years. And going through the proper channels only enhances that. What do you guys think?

Options

Your Feedback is Important to Improving Accessibility on Apple platforms

Don't assume that Apple is aware of a bug or that your report won't make a difference - submitting bug reports directly to the company helps them reproduce and resolve the issue faster. Your report may provide crucial information. The more reports they receive, the higher the priority they give to fixing the bug.

If you're using a beta version, use the Feedback Assistant on your device to submit feedback and bug reports. If you're using a public release, follow the instructions on this page.

Comments

By Tyler on Sunday, January 24, 2016 - 15:24

Member of the AppleVis Editorial Team

Having a developer account, I use both OS X and iOs betas and report issues through the bug reporter. Hopefully that's effective.

By Siobhan on Sunday, January 24, 2016 - 15:24

Given that I only have one Mac and one phone, I still use at least the OS10 beta. If nothing else, they see something voice over related. We can't begin to say what the bugs are if we don't have the pair to go and get the beta. I'm sorry but anyone who just is to afraid to try, and then has bug upon bug upon bug, really has no one to blame but themselves. In the year or so since the program started, I have not once had to recover to the old OS. IOS I'm less flexible with the installation, I stopped using that program for now. Call me harsh if you'd like but we have a very small nitch in this community at large. having said that, if you don't report the bus, hope the accessibility team takes your email seriously when there are so many variables, machine types, laptop versus newest laptop, mac mini, all of these models also have year dates, so does the next Os great on a 2013 but it hates a 2011? good, report the bug. Whether or not it gets fixed, at least you go through the right channels.

By appleuser on Tuesday, May 24, 2016 - 15:24

yes, I'm testing public betas of iOs, and if it's needed I'm reporting bugs via the feedback assistant.

By Daniel Angus M… on Saturday, September 24, 2016 - 15:24

I am waiting until I can reproduce bugs before I use Feedback Assistant. I have reported reproducible bugs. is this a good stratigy , or should I report bugs right away, and pass the work to Apple?

By Ken Downey on Saturday, September 24, 2016 - 15:24

I only have one phone so I just remp'rt them as soon as I find them.

By Nicholas on Saturday, September 24, 2016 - 15:24

Report Feature and enhancement requests.
Just a reminder, the Feedback assistant has a category for Reporting Feature and enhancement requests as well. We can report more than just bugs.

By Dave Nason on Saturday, September 24, 2016 - 15:24

Member of the AppleVis Editorial Team

I'm having a lot of trouble with the feedback assistant app. I fill in all the details and select submit. It seems to send and gives me a thank you message. However then the report just seems to sit there in the Outbox and never fully sends.
Any thoughts or advice.

By Joseph on Saturday, September 24, 2016 - 15:24

I have that same problem. Very odd.

By Michael Hansen on Saturday, September 24, 2016 - 15:24

Member of the AppleVis Editorial Team

The reason the report just seems to sit there is that Feedback Assistant is uploading all relevant crash logs etc. with your report, and these files can be very large. I've found that it's best to just open up your Outbox and leave Feedback Assistant open until the Outbox is empty.