Problem with Mail app

By Unregistered User (not verified), 1 November, 2015

Forum
iOS and iPadOS

Hi. I have a problem with the mail app. When I open the mail app, it says, "Cannot get mail. The server is not responding. Please try again." The mail app worked earlier. And now, it stopped working. What should I do. I am using gmail.

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Comments

By Serena on Wednesday, November 25, 2015 - 13:27

have you enabled anything on the account such as two factor authentication? ... things like that can be the problem. if you have in fact enabled that, you need to generate an app password for that client to access it.

By david s on Wednesday, November 25, 2015 - 13:27

Hello,

Does this happen all the time? Or does it work fine and only happens once in a while.

This happens to me with my ATT and Gmail accounts once in a while. I do nothing and check mail again in about 10 minutes and it works. I suspect the servers or network may be busy.

HTH and good luck.

By a12608 (not verified) on Wednesday, November 25, 2015 - 13:27

The last time it happened was yesterday. Now, it works.