changing voiceover voices

By The Blind Dragon, 25 October, 2015

Forum
iOS and iPadOS

I'm having a problem on my new iPhone 6S, I picked "Alex" for my voiceover voice but for some reason the default US English voice, "Samantha" keeps playing. The phone says it's Alex but it plays Samantha's voice. Has anyone run into this problem or have advice as to how to fix it?
Thanks,
Tom

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Comments

By Toonhead on Sunday, October 25, 2015 - 13:30

The Alex voice probably hasn't downloaded yet. If it has, and Samantha keeps talking, restart voiceOver by tapping the home button 3 times to turn VO off, and then triple tapping the home button again to turn it back on.

By Justin on Sunday, October 25, 2015 - 13:30

Yes, this happened when I updated to iOS 8 last year. I would double tap on ale, it would download, and the VO voice would stick with UK or whatever I had before. I would then have to restart VO with the triple tap home, and alex would come up and work fine.
HTH.

By jwk_rp on Sunday, October 25, 2015 - 13:30

I have the same problem since installing iOS 9. The "selected" voice is not being used. I am also unable to change the speaking rate in Settings.
No change after restarting the iPhone 6 Plus.

The triple tap of the home button, as mentioned above, to stop and start VoiceOver, does not seem to work for me. What am I missing? Pressing the home button 3 times brings up the "app switcher" Huh?

By Eric Davis on Sunday, October 25, 2015 - 13:30

To set VO to use Alex for the first time you must do the following steps. 1: Plug in the device.
2. download the voice.
3. After the voice has been downloaded: turn VO off and back on again. You can use the triple tap of the home button if you set the feature up. If you didn't set it up, you can tell Seiry to turn off Voice Over. Then you follow the same process to turn VO back on.
This should resolve most of the issues you have been fighting with. I dealt with this in IOS 8 and 9 on 2 different devices. Now Alex is talking to me all the time and will not shut up. GRIN!
I hope this helps.
Eric