I'd like to know the same. I believe you need to call apple, and I've meant to find out this question as I have it as well. I'll definitely follow this thread to see what other people find out.
Use Report a Problem. Depending on where you are in the world, you get various options. If you have to explain why you want a refund, select the closest matching reason and explain in the box.
If i have purchased an app and when i install the things i've purchased something goes amiss and i have to uninstall and reinstall the app again, do i have to pay for the purchase again? My installatione of the full MBraille keyboard somehow messed up and i uninstalled it and redownloaded the app. Now when i try to recall the full set of features again, it says on the button: "buy 385 sek" and i have already bought it from the apple id with which i log in to the store. If i now try purchasing or rather reinstalling my already purchased feature set, can i contact someone and get the money back for one of the purchases?
Some apps have a dedicated restore button, but in 90% cases you can just make the purchase again. So, you press buy, type in your password and then iOS will first say that you've already purchased this and ask you if you want to get this item again for free. You then tap yes/OK and you're done. The only instance this won't work is if it's something that can be bought multiple times (EG a pack of coins for a game), for obvious reasons.
Comments
itunes and refunds
I'd like to know the same. I believe you need to call apple, and I've meant to find out this question as I have it as well. I'll definitely follow this thread to see what other people find out.
Report A Problem
Use Report a Problem. Depending on where you are in the world, you get various options. If you have to explain why you want a refund, select the closest matching reason and explain in the box.
re report a problem
Thank you
A similar problem
If i have purchased an app and when i install the things i've purchased something goes amiss and i have to uninstall and reinstall the app again, do i have to pay for the purchase again? My installatione of the full MBraille keyboard somehow messed up and i uninstalled it and redownloaded the app. Now when i try to recall the full set of features again, it says on the button: "buy 385 sek" and i have already bought it from the apple id with which i log in to the store. If i now try purchasing or rather reinstalling my already purchased feature set, can i contact someone and get the money back for one of the purchases?
restoring IAP's
Some apps have a dedicated restore button, but in 90% cases you can just make the purchase again. So, you press buy, type in your password and then iOS will first say that you've already purchased this and ask you if you want to get this item again for free. You then tap yes/OK and you're done. The only instance this won't work is if it's something that can be bought multiple times (EG a pack of coins for a game), for obvious reasons.
Asking for a refund
An easier way to ask for a refund or to report an app is to e-mail iTunesStoreSupport@apple.com