I need some help cleaning my iPhone 5s screen lock button

By Chris, 23 May, 2015

Forum
Apple Hardware and Compatible Accessories

Hi.

As the subject states, I need some help cleaning the screen lock button on my iPhone 5s. I think I was eating something and now the button is kind of stuck. I find I have to press it a little harder to get the phone to lock or show the lock screen. Does anyone know how I should go about cleaning this without totaling my phone? Help is appreciated.

Options

Comments

By Erick on Sunday, May 24, 2015 - 17:55

Hay. I have some great advice for you. You will need to erase some of the apps you have on it, and also the music. Make sure you back it up though, because it might or might not need a restore. So, yah, that's how you can do it. Also you can.
1. Get a new iPhone. If your iPhone isn't working or not good, I advice you to get a new iPhone. That's all I have to say. Good luck with your phone. And If you have some problems cleaning the screen lock button, then you should get a napkin or town and wipe it off. What were you eating? I advice you not to eat with your phone because it can cause damage to it. Not only that, some food might just get into the phone and you don't want that.

By david s on Sunday, May 24, 2015 - 17:55

Hello,

I wouldn’t suggest using compressed air as it might blow the crumbs further in.

If you have a vacuum cleaner with a hose, turn the phone so the button is facing down. Vacuum around the button while pressing the button to dislodge the debris.

IF that doesn’t work for you, take it to the Apple store and let them check it.

HTH and good luck.

By Chris on Sunday, May 24, 2015 - 17:55

Thanks for thesuggestions. You're right, I shouldn't have been eating. I think i was done eating and did something with the phone. THe phone itself is not damaged in any way, the lock button is just stuck slightly down on one end. I can still use the phone perfectly, the button is just slightly harder to press. I'm not sure if it's debris or something sticky. I think it's something sticky I had on my fingers. Again, I probably shouldn't have touched the phone like that, and I usually don't do things like that. I'm beginning to wonder if I should just give up and just use the phone? If I take it to Apple, will I have to pay anything? This is a locked AT&T iPhone that I got in November 2013. Like I said, I might just live with this, as it's not a dealbreaker and the phone is still great. I also thought about running a damp cloth along the top of the phone to try to dissolve the sticky stuff. Not sure if this is a good idea or not. I guess this teaches me not to mess with my electronics with sticky hands after eating. Oh well.

By a woman on Sunday, May 24, 2015 - 17:55

In reply to by Chris

Hello there ... If it's something sticky/fatty, glass cleaner and a thick paper towel might be a good idea. But before you spray the stuff on to the paper towel and wipe around the lock button, the phone MUST be switched off. Wipe around there carefully, in all directions and so on, then put the phone somewhere safe, don't touch it, and WAIT 20-30 minutes to make absolutely sure the stuff has dried. No guarantee, though :-) . I clean my braille displays/laptop that way regularly. I'm not sure if just leaving the sticky stuff there is such a good idea, it might damage the phone and make the button unusable. And you want to keep this device for as long as possible (I hope :-) ). But if you try my suggestion and the phone gets damaged, I reject any legal or moral responsibility, I am in no way guaranteeing you that this is free of risks :-) . Alternatively, ask a sighted person to wipe there, then it's not your fault if something happens to the phone :-) (but don't say I said that :-) ). And yes, 'the moral of the story' is that touching one's electronic devices without cleaning one's hands after eating is perhaps not so good :-) .

By Scottsdale on Sunday, May 24, 2015 - 17:55

Had similar symptoms here after a particularly messy night involving ribs and shots. Switch cleaner from y"the local hardware store and a thin brush preferably with rubber bristles did the trick here. The switch cleaner stuff was alcohol based I reckon as it evaporated very quickly. If you know anybody who's into arty stuff, pinch one of their better quality brushes perhaps.

Good luck!