Problem with Audio Ducking on iPhone 6

By Wayne A, 4 January, 2015

Forum
iOS and iPadOS

Hi everyone.

I have encountered an issue with audio ducking on my iPhone 6 running IOS 8.1.2. Sometimes, the volume level will lower when VO speaks, but does not return to its original level. On other occasions, the volume will not lower at all when VO speaks. I never turn audio ducking off. It can be easily fixed by turning Voiceover off and on by triple-clicking home. However, it is a bit annoying.

Has anyone else come across this issue?

Thanks, and Happy New Year to all.

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Comments

By Imani on Saturday, January 24, 2015 - 19:22

I have had this problem as well. It has not happened in the last month though. This wasbefore I actually knew what audio ducking was. I really do not know how to fix it completely. I just had to turn voiceover off and back on again. I hope you find a solution. Sorry I can't be much help.
Happy new year to you as well

By DPinWI on Saturday, January 24, 2015 - 19:22

I have an iPhone 6 running iOS 8.12, and i have this issue too. My solution is the same as yours. I've let Apple know. It's not a big deal, but it's annoying.

By dvdmth on Saturday, January 24, 2015 - 19:22

It started for me after the upgrade to iOS 8.1.1 and continues under iOS 8.1.2. For me, it usually starts happening while using Safari, though I also had it happen after adjusting the volume with the volume buttons.

As stated above, turning VoiceOver off and back on resolves the issue. Turning audio ducking off and back on has no effect on fixing the issue once it is triggered.

I reported this to Apple Accessibility after encountering the issue, but I did not get a response from them, not even the usual response about having the issue forwarded to the appropriate people.

By Lisa on Saturday, January 24, 2015 - 19:22

Hello everyone,
I am having this same problem on my iPhone 6 with the latest iOS. My work around for this has been to reboot my phone, but I will try turning Voice Over off and back ON AGAIN. Very annoying.