anyone tried to make a deposit using mobile banking?

By Troy, 26 November, 2014

Forum
iOS and iPadOS

Has anyone here ever tried to make a deposit by taking a picture of a check using their banks mobile app? If so how was it? Can it be done with vo?

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Comments

By Larry Thacker Jr. on Monday, November 24, 2014 - 18:22

Full disclosure, I do have a little vision, but I rely primarily on VO. Without any visual queues for positioning the phone over the check, it may take a few tries to get the picture, but the app will tell you when you try to submit that the picture isn't good and you can retry. Active guidance would be nice, but it can be done. The app is otherwise fully accessible. I have suggested to them that they add this. Now that I've tried KNFB I wonder if it might someday provide an API that would allow apps like this to leverage its abilities in this area.

By Usman on Monday, November 24, 2014 - 18:22

I tried it with USAA and that seems to work as well. Its a bit tricky placing it exactly so but its not difficult.

By Larry Thacker Jr. on Wednesday, December 24, 2014 - 18:22

I won't have a chance to try this for another week or so, but Bank of America says the latest update will automatically take the photo for you. I did tell them a few months ago that if they wanted to make the accessibility perfect then give us some guidance when capturing the deposit. I will be curious to see what they've done.