Description of App
Looking for the most talked about TV shows and movies from the around the world? They’re all on Netflix.
We’ve got award-winning series, movies, documentaries, and stand-up specials. And with the mobile app, you get Netflix while you travel, commute, or just take a break.
What you’ll love about Netflix:
• We add TV shows and movies all the time. Browse new titles or search for your favorites, and stream videos right on your device.
• The more you watch, the better Netflix gets at recommending TV shows and movies you’ll love.
• Create up to five profiles for an account. Profiles give different members of your household their own personalized Netflix.
• Enjoy a safe watching experience just for kids with family-friendly entertainment.
• Preview quick videos of our series and movies and get notifications for new episodes and releases.
• Save your data. Download titles to your mobile device and watch offline, wherever you are.
Privacy policy: https://help.netflix.com/legal/privacy
Terms of use: https://help.netflix.com/legal/termsofuse
Comments
I have had success with this app....
Good success with this app.
It's a Drag
Netflix version 2.0
Issues with version 2.0?
Voice Over Support
Netflix v2.1.1 has been released and specifically mention that it is now Add Voice Over Support. I still find the interface to be not so friendly but does indeed work just fine with Voice Over. I do not know what the new Voice Over support are but if you find them please feel free to leave a comment here.
What's New in Version 2.1.1
- Improved artwork for new iPad Retina Display
- Fixed VoiceOver support
- Improved playback on external displays
- Numerous fixes and stability improvements
Version 2.2
My Thoughts
Scrolling
TV shows globally
Navigation
Version 2.3, 17 September
Version 2.3
Flicking
Version 3.0
The new Netflix v3.0 has now been released.
Sadly, it comes with a cost to the visually impaired community. There are unfortunetly some new issues with this release. for you to be advised.
The major release has not changed the layout at all in what we have already grown with.
The existing set of rows still has the same carosel style features. This alone already make this a bit hard to use but it can be tolerable once you have mastered in how to use them correctly.
They have added a new feature which unfortunely have made things even harder to use now. Once again if you are wanting to play a show or a movie. We used to have the option just to double tap on the Play button.
The new method is that this no longer take you straight to your movie or the show you want to watch. What it does now is that it brings up a pop-up menu which you not be able to find by flicking to the left nor to the right.
You have to touch around the screen to find this new pop-up menu called the Play On. So far in what I can say is that I have found this pop-up to be consistant in two areas but you will have to play in a new game called "Where is the Play On Menu?".
The first place to try is at the bottom of the screen. Once again, you will need to tap at the bottom of the screen just above the Home button. This is not readable nor found if you use the standard gestures of flicking to the left or to the right. This can only be found by tapping for it on the screen.
The other place in which I have found is about 2/3 the way down your device screen.
So again, you will only find this new pop-up Play On menu is by touching and tapping around the screen. For odd reasons they will not be found by using the usual gestures as you would expect to use which is the flicking to the left and right.
Now that we know where to find the Play On menu. You are given two options. It will first give you the device that you have the Netflix installed on. So in my case I am using my iPhone. So the first options is the iPhone. The second option is your account name. Not certain in what this does. However, now by double tapping on the iPhone. It will now start the movie or the show you are wanting to watch.
At times I may have to do this twice because nothing will ever happen. It just sits there. Generally, the second time does the charm and start with the show.
So once the show starts to play. The usual case of the Video Controls will go and hide as you would expect. The next problem that I am now having is that it isn't easy to get those Video Controls to show back up! Not sure but it takes me awhile and a lot of tapping before I will get any response. I can sit there and double tap on it as you would expect for the Video Controls to come back up but isn't doing so for me.
The only good part is that once you have the Video Controls back they are easy to navigate around.
So with that. That is the review of the newNetflix v3.0. I would greatly appreicate if others could report on here if they are having the same problems that I am experiencing with the lack of response of getting the Video Controls to show up. Plus, if you find that the new pop-up Play On menu is bothersome as it is for me?
So I can only say be advise of some of the new issues in this release. Keep in mind it can be tolerable if you are willing to put up the issues. I can still navigate around as I could before and was able to find ways around the problem. However, I'm afraid to report this new release has only taken a step back in what I would consider being Fully Accessible.
What's New in Version 3.0
We enhanced the player UI for a better playback experience.
1. See the Title in the iPad player UI - Touch the player UI screen to see the title of movie/TV show you are watching
2. Zoom icon is back - so you can now control when you watch full screen mode
3. Note better placement of play/pause and Back-10 buttons so you can easily control your experience
To report issues, please contact us at mobilesupport@netflix.com
Netflix issues
Could you provide an email address for us to submit issues?
If possible, it would be beneficial to post an email address (iff allowed and possible) so that others can submit messages in order to help make the issues you have mentioned a higher priority.
Multiple profile accounts
Hi all,
How does one continue to watch a show after signing into the latest version on an app/ For me it says continue to watch for Orin, the show buttons, but double tapping on these buttons does nothing.
The "continue to watch" buttons that Melissa demonstrates in her podcast don't appear for me, and I'm dragging my finger around exploring by touch and for multiple profiles on the same account it must be different.
RE: Multiple profile accounts
Hello Orinks:
I, too, have a love/hate relationship with Netflix. After reading your comment I just double checked the app to see what happens for me. Sometimes when I do a single-finger, double-tap on an item that is located in the Continue Watching section, it will automatically open the show and start the next episode in line. Other times it simply does nothing. In this case, all I do is conduct a new search for the same show, for example, today, Star Trek Voyager wouldn't open. A fresh search brings up the show and then you can go from there to start the next episode. It's a work-around that has been successful for me.
Hope this helps.
Workarounds
I cancelled my Netflix subscription for this exact reasoning. Whilst using the app, I did find a work around, though. While exploring with touch, find the show you want to watch. You must find the exact positioning visually on the screen, else this will not work. I found this a bit tricky; I had to tap around experimentally for quite a bit, especially with shows and movies that were written in small font. Take your finger off the screen, then tap exactly where the show is visually. VO should speak the show title. Once it does, double tap and it should open.
This isn't a proven method, but it did work for me quite a bit.
So does anyone have any new
So does anyone have any new work-arounds for the ios app? Also we need to politely contact netflix and tell them their app and website need work. I'm on an account with a friend. I would not pay these people jack until they made a concerted effort to improve their services. They are pushing for audio description but they need to make their apps voiceover compatible and improve the website accessibility and the android app I'd imagine as well before they go pushing that too hard.
accessibility of the mobile apps and the website
I have not tried out the iPad app, but the iPhone app doesn't seem to be very accessible. The search button isn't even labeled, in fact, it's not even mislabeled. VoiceOver doesn't even say anything when on that button. As for the options listed on the main screen, such as the genres, double tapping on them doesn't seem to do much, even if you drag your finger around the screen. Again, this might just be an iPhone 6 Plus issue with the app, but regardless, it could use some improvement. I find it ironic how Netflix is pushing for audio description for as service which isn't fully accessible on most platforms. I'm assuming that Netflix is aware of these issues we are reporting to them, considering they are aware we want audio described movies and TV Shows.
newest version 7213005353
This version is usable with voice over and audio description.
One big improvement over the last version is that you can set the "audio description" once in the "language settings" and it will now "stick" for all shows. (before you had to turn this on for each offering) The drawbacks are the glitches, the issue of the double tap not working on a selection is still around, but you can get around it by either restarting the app, or just using the "search" and putting the title in to select what you wish to watch. The "scrubber" (progress bar) is still not accessible with voice over. (this I find odd because the versions before audio description, the scrubber worked perfectly with voice over)
Their website with JAWS is still horrendous, but a little better if you go to Netflix.com/browse/audio-description then select your title from there.
Can't even sign up!!!
I got through the intro screens and entered my email address and password. But I have tried all suggested techniques and can not get the checkbox to check to agree with conditions and say I am 18. The register button works fine but that doesn't matter because I am just told i have to agree with the conditions first. Trying to restrain myself in case i have overlooked something obvious but i'm on the verge of being really angry!
even the website doesn't work!
I got the brilliant idea that I would go to the website on my Mac to create my account. Got through setting up everything and got to that last step of agreeing. There isn't even a checkbox I can see with voiceover on safari. Tried a mouse click where the agree statement is and then clicked start membership but i'm sitting here looking at the notice that tells me i have to acknowledge that I agree first. Will have to try with another browser or on my iPhone in safari next. This is nuts!
got it working - after a fashion!
just kept playing around with my trackpad on the Mac until i finally apparently checked the invisible checkbox and got my membership completed. Still had trouble working with the iPhone app. Was finally able to choose a movie on the mac. Once it was playing in safari on the Mac I was also able to get it started on the iPhone. Will have to go through all the podcasts and see if there's an easier way to do things. At this point I would hardly call Netflix on my iPhone 6+ accessible; maybe useable if you are determined and willing to spend a lot of time on it. useable is beter than nothing but a lot less than truly accessible.
There has been a huge
There has been a huge improvement in accessibility. I have to borrow my brothers chromecast to see if the player while streaming to the tv has also improved or not.
Version 8.0.0
What's New in Version 8.0.0
• Post-Play experience (episode auto-play/recommendations) now on iPhone
• iPad Pro optimized layout
• 3D Touch support
• Improved Kids experience on iPad
• Arabic support for devices running iOS 9 and later
• Performance improvements
Accessibility improvements
I like the improved accessibility in this latest version. For example swiping left or right to move through items now works as expected everywhere... I also can watch movies and change settings without any problems. I haven't fully played with it but over all good job Netflix! :)
On version 8.1.0 I still can
On version 8.1.0 I still can't rate titles. The rest is fully accessible as far as I know.
Rating screen is still totally blank to voiceover
Yes, the ratings screen is still totally inaccessible to Voiceover. It speaks absolutely nothing on the screen. But, the worst part of that is that once you're in the ratings area, I can find no way to back out of it and return to my previous Netflix app screen. I have to Open the App Switcher and close the Netflix app then re-start it again to get back to its home screen.
This is the only accessibility bug I've found, though. Many thanks again to the Netflix app developer(s) for their hard work.)
Would auto locking the screen save you data?
If you start a show with the Netflix app. Then lock the screen and then press the sleep wake button and then double tap with two fingers to resume the show and finally lock the screen again would this save you any data at all? The reason I'm asking this is because once I did all the above, I got someone sighted to look at the screen and they said that the picture was frozen. Presumably from where I last locked the screen for the second time. What do you all think?
The app has been updated, but
The app has been updated, but you still can`t access the rating screen. The rest seemps prety accessible
Version 8.3.0
What's New in Version 8.3.0
- Create, update, and delete profiles within the app
- Improved navigation for VoiceOver users
- Fixed a number of crashing issues
- Bug fixes throughout
audio description
Also with the latest update, I've noticed that now VoiceOver will say if something has audio description. For example, Play Keith Richards: Under the Influence. This video has audio descriptions enabled. Which I think is a nice touch for voiceover users. In addition to whatever else has been fixed.
RE: Audio Description
Although as indicated, you will have VoiceOver tell you if a programme has audio description, I have discovered that the absence of this label does not necessarily mean that there is no audio description. I looked on the web site, using the browse audio description link, and it shows films and TV shows as having audio description which the IOS app does not indicate as having it.
So I'd advise people to still use the web site as the definitive source for which programmes have audio description.
Thanks
Thank you for the info. I hope they can fix the rating screen with VoiceOver. I found a workaround to rate titles so netflix knows what to suggest me, but I would like to do it from the app.
most recent update of Netflix
having finally started using Netflix I can say that I’m very impressed. Unfortunately I’ve come upon a slight issue.
when I tap on a film to find the information about it I am unable to return to the previous page. This forces me to close the app via the app switcher, open it again and find my place again which I find very tedious. does anyone else have this problem and have a workaround?
thanks.
Close button
There is a close button at the top right corner of the show page, but voiceover lists it at the end of the page. To find it just touch the battery and go down.
Thanks
Thanks a lot.:-)
Problems with version 11.15.2
Running the latest version of the Netflix app and I am having several problems with it: The headings on the home screen of the app seem to have disappeared. Items are poorly labeled or have no title. Some buttons do not appear to activate when double tapped. the search screen works, but that is not my preferred way to locate items. I like to browse. Has anyone else noticed these issues?
No issues here
I’m using v11.15.2 and iOS 12.1.2 and I can browse by heading. Everything is correctly labeled.
Rating titles on v12.6.0
Does anyone have problems rating titles using the last version? When I tap on rate, choosing Like or Dislike does nothing. I haven't tried without Voiceover with a sighted person, but presumably this has to do with iOS 13 and Voiceover
I haven't problem
Hi, i haven't problem with rating mooved moovies and TV Shows on NetFlix app using Voice Over.
V 12.35.3
I stil can’t rate titles on version 12.35.3. I deleted the app but it didn’t solve it. iOS 13.5.5
Rating Films and Shows
Are we talking about the ability to rate various films and shows by a thumbs up or down?
Yes, since iOS 13 I can’t
Yes, since iOS 13 I can’t give thumbs up or down. I tried their chat but the staff didnt even know what voiceover was and kept saying that it was normal because sometimes things stop working