Cannot Download iOS Updates Using Cellular Data

By Ayub, 4 December, 2025

Forum
iOS and iPadOS

Hello everyone,

I've been trying to download iOs updates using my Cellular Data and it won't let me do that. Here's what my iPhone will say.
When Low Data Mode is turned on, downloads are paused. Turn off Low Data Mode, or switch Wi-Fi networks to proceed with the update.

I have already turned Low Data Mode off and I still get the same message: When Low Data Mode is turned on, downloads are paused. Turn off Low Data Mode, or switch Wi-Fi networks to proceed with the update.
I also have restarted my phone, reset it all settings but no luck.

Anyone else besides me having this issue?
I'd like to know!!!.
Thank you.

Options

Comments

By Brian on Thursday, December 4, 2025 - 04:19

Check your settings as follows:
1. Open Settings, Cellular, Cellular Data Options.
2. In here you have the option of enabling Roaming, but if you scroll down a bit, you'll come to an option called Data Mode.
3. This option gives you three choices typically, 5G auto, standard, and low data mode. Standard is ideal if you are connected to Wi-Fi most of the time, as it will prefer Wi-Fi over your data. 5G auto will prefer 5G over Wi-Fi, regardless if you're connected or not. Low data mode is just as it sounds, it bottlenecks your data, preventing you from doing things like downloading updates etc.

HTH.

By João Santos on Thursday, December 4, 2025 - 07:36

I have completely cancelled my fixed Internet service, am fully on unlimited 5G cellular with a 668mbps downstream bandwidth, 45mbps upstream bandwidth, and 15ms average ping with a 2ms jitter just tested at home, which is a lot better than the fixed DOCSIS Internet connection that I was on previously, and while I don't experience this on the iPhone providing the Internet connection itself, I do experience it on all other Apple devices connected to it through Personal Hotspot, with the notable exception of Macs, which makes me believe that this is an iOS bug. The symptoms in my case are the inability to update iOS and iPadOS or make iCloud backups on all devices except the aforementioned Macs and the iPhone providing the Internet connection, and all metered connection protections are disabled on all the affected devices.

Since my life is a chaotic mess right now, I haven't found the time to reconnect my Raspberry Pis and Wii-Fi 6 access point back to my network yet, and still haven't set up a 5G Internet connection on my iPad, which will eventually replace my iPhone as my Internet router. However this thread made me curious and will actually test downloading something big using a Raspberry Pi connected to my iPhone's Personal Hotspot to check whether it really is an Apple problem.

By Brian on Thursday, December 4, 2025 - 15:14

I did not think to ask above, but is this an iOS 26 thing, or an iOS issue, in general?

By João Santos on Thursday, December 4, 2025 - 15:54

My problems with firmware downloads and iCloud backups over Personal Hotspot are all on devices running iOS 26.0 or 26.1. Some of those devices were eventually upgraded using one of my Macs over exactly the same Personal Hotspot connection, and to rule out the possibility of it just working on macOS over a wired USB-c connection, earlier today I upgraded a Lightning iPhone that was having trouble downloading iOS 26.1 itself using this Mac to download the firmware over Wi-Fi Personal Hotspot instead. I may still have an iPad on iPadOS 18 that I can try upgrading over the same Personal Hotspot connection if needed, and already have one of my Raspberry Pis here ready to download a few gigabytes on Linux over the Wi-Fi Personal Hotspot connection to test this further,, but I'm growing increasingly more convinced that this is truly a problem with iOS itself, and am going through a laziness moment because in order to connect to the Raspberry Pi I have to configure a DHCP service on my Mac and feel kinda sleepy, so I guess that I'll just head to bed and report back later.

By Brian on Thursday, December 4, 2025 - 17:17

I'll have to see how things look on my old backup iPhone, once 26.2 is released publicly. In the meantime, my primary device will remain on 18.7, unless for some reason Apple releases another iOS 18 update. I am hopeful that some of the one off bugs will be fixed in 26.2, such as the email scrolling issue, for the report on dark mode having weird and random bright spots on screen while active. As someone who unfortunately has to deal with severe photophobia, I can do without that latter issue, I suppose there is always screen curtain...
I guess I will see how things are looking next week.

By João Santos on Thursday, December 4, 2025 - 22:38

After waking up from my nap I picked up the aforementioned iPad on an old iOS version, which as I found out had absolutely nothing on it since apparently I just reset it to factory defaults at some point, and then ran through the setup process in order to verify whether the problem manifests there. Unfortunately I intended to use my original Apple Account on that iPad but couldn't remember its password so I went to reset it on an iPhone that is already logged in to that account and that also failed with an error message stating that it couldn't connect to Apple's servers again over Personal Hotspot, so I ended up abandoning the iPad setup and going for the Raspberry Pi.

The Raspberry Pi is physically connected to my Mac Studio's Ethernet port, on which I'm also running dnsmasq to provide it with a DHCP server so that it can actually get an IP address thus avoiding having to use a serial debug probe to connect to its console. There's no routing between my Mac Studio's Ethernet port and the USB network device created by my iPhone to provide Internet to my Mac, so to access the Internet from the Raspberry Pi I had to configure it to connect to the Personal Hotspot shared by my iPhone via Wi-Fi, and then downloaded a firmware directly from Apple's content delivery network straight to /dev/null to avoid slowdowns caused by the performance of the Micro-SD card that I use for storage on the Pi, without any issues as shown in the following Terminal output:

jps@pi-hole:~ $ curl https://updates.cdn-apple.com/2025FallFCS/fullrestores/089-14505/988A96BB-5554-4E75-A32B-C79031B36B7C/iPhone12,8_26.1_23B85_Restore.ipsw > /dev/null
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 9032M  100 9032M    0     0   9.9M      0  0:15:11  0:15:11 --:--:-- 13.1M

Notice that cdn-apple.com although strange is indeed an Apple domain according to its name-server records, and Apple's authoritative name servers do respond to queries about that domain so the download location is legit.

In conclusion, the fact that I managed to successfully download a single file with roughly 10GB from Apple's content delivery network on both a Mac running macOS and a Raspberry Pi running Linux, is proof that the problem is highly likely to be an iOS bug. There's one last thing that I can try, which is to put my Wi-Fi 6 access point in the middle between my iPhone's Personal Hotspot and all my other Apple devices, which should be enough to hide the fact that I'm accessing the Internet from a shared Personal Hotspot connection from the iOS devices, and test how those devices behave under those conditions, but I won't do that today.

By Brian on Thursday, December 4, 2025 - 22:47

With that final test put aside for now, are you saying that iOS is currently unable to download iOS updates, whether it be from Wi-Fi, hotspot, or cellular data? Just making sure I have this right.

By João Santos on Thursday, December 4, 2025 - 22:54

Yes, both updates and backups stall. Updates stall at Update Requested, and iCloud backups stall at 2% for a while and then fail with a message alleging bad network conditions, but this only happens on devices connected through a Personal Hotspot provided by another device; the device with the cellular connection providing the Personal Hotspot works perfectly fine entirely over cellular.

By Ayub on Friday, December 5, 2025 - 00:10

Hello all,

I have fixed it. All I did was to turn off Limit IP Address Tracking for all connected networks and my cellular data.

By Brian on Friday, December 5, 2025 - 00:41

If the limit IP tracking feature is the root cause, then I'm at least glad you figure that out. I seem to recall a previous version of iOS, where limit IP tracking was causing network issues as well. I want to say iOS 17, but not certain.
If it's an issue with hotspot sharing, as @João Santos suggests, then that's gonna cause issues for a lot of people me thinks.

By João Santos on Friday, December 5, 2025 - 00:58

Then I guess that we're talking about different things. Limit Address Tracking and Private Relay were two things that I disabled since carriers often use Carrier Grade Network Address translation, which causes problems with that functionality, but that did not fix the problems that I'm experiencing with all iOS-derivative devices inside a Personal Hotspot network failing to connect to Apple's servers. The iPhone that is signed in to my original Apple Account isn't even able to use Private Relay since I'm not subscribed to anything from Apple on that account, and to make sure I also ensured that those features were truly disabled on my current iPad I tried to make an iCloud backup and it stalled at 2% for a while again until giving up and blaming the problem on network conditions.

By Brian on Friday, December 5, 2025 - 01:05

Well, I was hoping for a simple fix. That's what I get for hoping for a miracle, I suppose. Limit IP Tracking is definitely not the issue in your situation, and probably not going to be the situation for most other users experiencing this. For me, it's waiting until next week and testing out iOS 26.2 on my old backup iPhone. Since that device absolutely needs to connect to hotspot, or a Wi-Fi, as it has no data of its own.
I'll report back here once I have 26.2 installed, unless you find something out sooner.

By João Santos on Tuesday, December 16, 2025 - 09:22

Earlier today I finally got around to reconfigure my home network, with my dedicated Wi-Fi 6 access point and Linux on a Raspberry Pi serving as a router between my home network and my iPhone providing Internet access through Personal Hotspot over 5G cellular, and as soon as I switched all other devices back to my access point, all the iCloud backups and software updates started working normally again, completely ruling out the possibility of this being an issue with my carrier.

By Chris on Tuesday, December 16, 2025 - 13:01

I wonder if this is a feature, or rather, behavior that hasn't been modified? As far as I know, iOS has never been able to download updates if it was connected to a Personal Hotspot. I always thought this was to conserve data, but perhaps this is something Apple never updated when they finally added cellular updating. I forget exactly when this was added, but I remember there was a time when you could only update over Wi-Fi.

By João Santos on Tuesday, December 16, 2025 - 16:13

While historically it was not possible to download software updates over cellular, you have always been able to work around that limitation if you had two cellular devices and used the other device's cellular connection over personal hotspot to do these heavy downloads, which is something that I actually did back in 2013 when I first considered the idea of dropping my fixed connection for an unlimited 4G cellular data plan. The problem that I am reporting here, however, is the exact opposite, as the device with the cellular connection has absolutely no issues with the proper setup, but the other iOS-based devices on the Personal Hotspot wireless or wired network stall while making iCloud backups or software updates even with all metered connection protections disabled.

Since I do remember reading complaints about AT&T detecting shared connections by analyzing the time-to-live of their customers' Internet traffic a long time ago, the possibility that my own carrier could be doing something similar did cross my mind, but since neither my Macs nor a Raspberry Pi running Linux on a Personal Hotspot network suffered from the same problem, and since the same iOS devices manifesting problems started behaving normally after I switched them to a regular Wi-Fi network still indirectly behind my iPhone's Personal Hotspot, there's absolutely no way that this can be a carrier issue.

By João Santos on Wednesday, December 17, 2025 - 07:59

Yesterday I ended up facing yet another hurdle with my new fully cellular Internet setup, which is that Apple Watch will only update itself when it is connected to the same Wi-Fi network as the iPhone that it is paired with. This was a problem because that same iPhone is my Internet gateway and I had the Raspberry Pi configured to access it via Wi-Fi so it was outside the network to which all other devices were connected, and the watch itself assumes that every Personal Hotspot is metered so it automatically switches to Low Data Mode if I connect it directly to the iPhone's Personal Hotspot, on top of refusing to download the firmware over its own unlimited cellular data connection for whatever reason.

Eventually I managed to work around all this by configuring my Mac Studio to only use Personal Hotspot over USB, which freed both its and my iPhone's Wi-Fi interfaces, and then configured the Mac to act as a Wi-Fi access point, sharing the Personal Hotspot connection provided by the iPhone over USB, thus replacing both the Raspberry Pi and the dedicated Wi-Fi access point on my network. This new setup allowed me to reconnect everything, including the iPhone itself and Apple Watch over Wi-Fi to the Mac, which finally cleared all the problems and the watch has finally upgraded its own firmware.

With this new setup I also managed to repurpose the dedicated Wi-Fi access point to extend the range of the Wi-Fi network instead, keep the Mac's physical 10gbps Ethernet port free to connect a wired switch and ensure that the most sensitive parts of the network have absolutely no route to the Internet and are not available on Wi-Fi, and repurpose the Raspberry Pi back to acting as a web advertisement blocker. The iPhone itself is now both inside and outside the network as a Personal Hotspot USB Internet router and as a Wi-Fi client to the bridged access point created by the Mac.

Obviously I could just buy a 5G router and avoid all these issues, but the idea here is to live entirely off a single 5G cellular eSIM plan, and I am yet to find a single cellular access point supporting eSIM, so until I find one, I'll be using Apple devices for the task, currently the iPhone but I will eventually get the service extended to iPad to use as the Internet router instead, which was my original plan.

By Chris on Wednesday, December 17, 2025 - 18:36

Holy cow! What a convoluted mess! I hope Apple fixes this soon or at the very least adds a toggle to allow the user to choose to use data to update.