Description of App
Meet the United app
From planning, to booking, to day of travel, we’ve got you covered.
On our app you can:
• look for flights across our global network and book them easily for yourself, or your friends and family
• check in for your flight and get your boarding pass before you get to the airport
• change seats, or flights, if something better becomes available
• make sure you’re prepared for your trip with our Travel-Ready Center
• add your bags, drop them at bag drop shortcut, and track them along your journey
• use our built-in terminal guide to find your gate and navigate the airport with ease
• watch movies, play games, and pay for inflight snacks and drinks while you’re in the air
• enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app
• talk, text or video chat with an agent if you have any questions about your trip
• figure out your next move if your flight is delayed or cancelled
Comments
Another app you may want to consider:
July 2025: Still Quite Accessible
As of mid-July 2025, the United Airlines app is quite accessible with VoiceOver. In my use of the app for a recent flight, I found a couple poorly labeled elements/buttons but nothing that prevented me from using core functionality of the app. I encountered some difficulty changing my seat in the app, but I do not know if that was because of poor design or because of VoiceOver not reading items correctly. Overall, I was pleasantly surprised by how accessible the app was.
Identification cards
It's too bad we can't just show our IDs, we get from the guide dog school we graduated from. Of course, I do not know if all guide dog schools do this, but The Seeing Eye does, which is where I graduated. It's a nice photo ID with both myself, and my guide dog, the year we graduated, and some other information on it.
Would be wonderful if we could just show these, when trying to use an airline service.
Having said that, I completely agree with the above post, that these forms need to be accessible.
Good To Know
I'm flying with United Airlines later this year and was wondering about the accessibility of their app. I have seen they have screen readers on their in flight entertainment systems which I'm also looking forward to trying out.