Hi.
I have a huge weird problem and need help if possible please.
Context... So basically I initiated the update to Sequoia 15.4 beta 1. Long story short I will probably not be doing beta updates for a while as I am no longer the only user there.
So because 3 weeks ago I messed up with more than one asahi linux installation which I can't even use anyway because of the horrible inaccessibility with Wayland I ran out of storage for this update which couldn't fully download. Cleaned up a bit, everything seemed normal and went into settings to start updating.
Since I have done that one hour ago, I'm having the weirdest wifi issues I've ever seen on the mac. For whatever reason each time I am connected to my home network, I have constant dns issues (according to wireless diagnostics), meaning that I am connected to the internet but macos can't resolve the dns and actually access the web. I've obviously already done the classic, rebooting, restarting :) , forgetting the network and reconnecting again, more reboots, even deleted some .plist files in the system configurations directory related to the wifi according to this tutorial (https://osxdaily.com/2024/10/08/fix-macos-sequoia-network-wifi-issues/) which seems to have partially works, still reconnected to my home wifi but settings like private wifi address went to fixed and some other settings changed as well, went back and forth between fixed, off and rotating ip address things afterwards, disabled prevent ip tracking, absolutely nothing works. Oh and to make sure I've done multiple reboots in between all these steps. When I tried to add alternative dns servers like cloudflare and google's I am returned in the main window of the wifi settings and when I go there again it's like nothing's been done. When pinging I get request timed out most of the time, but the worst crazy things is like ... 1/20 times? I'd get 1/8 packet received for whatever reason but only once and 100% loss after.
Whenever I switch to my hotspot? Everything works as intended, 0 problem *at all*.
Now I know what you might be thinking. Bro? No. There are 3 people currently full on using wifi, my nest mini works, my iphones works, my hp works, it' just my mac that doesn't for whatever reason on this particular network. I am out of ideas what to do to solve this very weird problem. Any help would be appreciated.
Writing this through my iphone hotspot.
By TheBlindGuy07, 22 February, 2025
Forum
Apple Beta Releases
Your Feedback is Important to Improving Accessibility on Apple platforms
Don't assume that Apple is aware of a bug or that your report won't make a difference - submitting bug reports directly to the company helps them reproduce and resolve the issue faster. Your report may provide crucial information. The more reports they receive, the higher the priority they give to fixing the bug.
If you're using a beta version, use the Feedback Assistant on your device to submit feedback and bug reports. If you're using a public release, follow the instructions on this page.
Comments
Just to add more info. When…
Just to add more info.
When on my home wifi but no real internet I try to ping I get either request timed out, or literally nothing like if the command had just frozen completely. 0 output. Also I was able to add google and cloudflare dns but now with pinging whatever domain it just say can't resolved domain name instead of request timed out.
Possibilities
It could be that you have reached some sort of limit on your home network. It can happen.
Does the Network setting in System Settings still let you do a reset? Because that might fix the issue.
Alternatively, with all the other OSs you have installed or attempted to install, you may want to consider doing a factory reset on your Mac.
That'd be my advice, backup anything you may need to whatever, "Drive", you prefer, then factory reset. Should fix the issues your Mac is having.
Before you do that, does the Network setting in System Settings still let you do a reset? Because that might fix the issue.
If you mean forgetting and…
If you mean forgetting and rejoining the network I did and nothing still.
It's really weird. For…
It's really weird. For example always on this same home wifi when I ping I constantly get results like
apple.com, for 1 minute: 9/40 packets received
google.com, applevis.com... any domain you can think of, for 2-5s: 1/4, 2/8 packets received
When on my hotspot? It's 0% packet loss.
Changing dns doesn't do anything.
And the problem is not at all with my wifi which works perfectly for all of my other devices.
No way. After reading…
No way.
After reading another diagnostic report it said there are noise and Interference around me. Moving closer to the router works for my mac even if all the other devices in my room still work as intended but for my mac. I am *very* confused. I;ve been using this same room with all my laptops in the same exact location for over 12 years and until 2 hours ago my mac was working perfectly fine.
Not Sure But
I am not sure if the PRAM and other resetting procedures still work with the M processors.
Ah, thats a shame
If I am remembering correctly, we could reset the entire Network panel on the old Intel Macs. 🤷
@TheBlindGuy07
If the M-Series Macs allow this; try deleting Wi-Fi from your network page. I do not mean deleting and/or forgetting your Wi-Fi network, I mean delete the Wi-Fi function from your Network page, then, re-add it.
Might sort everything out.
Update
Okay so for whatever reason this problem still persists.
I have a flat 75% wifi signal, it's connected to the router but can't communicate resolve the dns servers. Once I move closer to it everything works as normal. It happens only with my mac as all my other devices are literally at the same location and the wifi has worked flawlessly since, well, forever. My hp laptop as well as my chromeos flex powered dynabook, both iphones, ipod, apple watch and everything I may have forget work as usual. For 3-5 minutes this problem seemed to be gone by itself yesterday but it's back again and I am forced to use my iphone hotspot. It's only my mac who has this as I was unable to reproduce it with any other devices we have home. My other apple devices and the iphone of my sister works perfectly when put in the same location with that home wifi.
After going into recovery mode not only is my wifi signal normal >85% but safari works perfectly so I know at least that it's an issue with my installation.
@Brian thank you for your advice. For other people to know what I did is just go into network settings just next to wifi, put the cursor on wifi, shortcut menu --> delete service, there is a more button next. Clicked it, add service, select wifi in the interface, keep the name wifi, and the rest was literally magic.
Nope
After 5 minutes the problem is still back, I am soo confused!
I wonder if it'd have had also started after a few more minutes in recovery mode.
Ping results
ping speedtest.net
PING speedtest.net (151.101.194.219): 56 data bytes
64 bytes from 151.101.194.219: icmp_seq=0 ttl=56 time=7.483 ms
64 bytes from 151.101.194.219: icmp_seq=1 ttl=56 time=6.499 ms
64 bytes from 151.101.194.219: icmp_seq=2 ttl=56 time=6.039 ms
64 bytes from 151.101.194.219: icmp_seq=3 ttl=56 time=11.829 ms
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5
Request timeout for icmp_seq 6
Request timeout for icmp_seq 7
Request timeout for icmp_seq 8
Request timeout for icmp_seq 9
Request timeout for icmp_seq 10
Request timeout for icmp_seq 11
Request timeout for icmp_seq 12
Request timeout for icmp_seq 13
Request timeout for icmp_seq 14
Request timeout for icmp_seq 15
Request timeout for icmp_seq 16
Request timeout for icmp_seq 17
Request timeout for icmp_seq 18
Request timeout for icmp_seq 19
^C
--- speedtest.net ping statistics ---
21 packets transmitted, 4 packets received, 81.0% packet loss
round-trip min/avg/max/stddev = 6.039/7.963/11.829/2.292 ms
It seems that for the first 30s (max 1 minute) the problem disappears but after that the signal drops to a constant 75% with very minimum fluctuation up or down.
Reinstall macOS
If the issue is indeed with your individual installation, it may be addressed by reinstalling macOS in place using macOS Recovery. Have you tried doing this?
Yeah seems like I'll have to…
Yeah seems like I'll have to do that :( .
Fyi, wifi works fine only in recovery mode, the problem still occurs when in safe mode. Fortunately it happens only home where if I really want to I can always get closer to the router and internet is working again. All other wifi connections including in college are not affected.
Out of curiosity
Just curious if there's any DNS rules setup with your Wi-Fi? Alternatively, are you using anything like a hardware firewall, either as part of, or separate from, your home network?
I'm asking because something is obviously blocking your Mac's ability to communicate on the network, considering the TimeToLive (TTL) and amount of lost packets. I want to say it looks like a DNS resolution issue, but ... everything else is communicating just fine on the network.
This support page may hold some answers for you. Obviously you can ignore the restart macOS step, as I am sure you have done this one already.
I do remember you asking in another thread about changing your language, could that have caused this? Asking because it is one of the steps on the support page below.
Here is the link to the support page. Best of luck.
https://support.apple.com/en-us/101588
No and no to your questions.
No and no to your questions.
Reset
Have you tried rebooting all your network equipment such as Wi-Fi router, modem, etc? For example, I have two devices I have to reboot. The first is the AT&T modem/router combo unit which I turned into a modem by disabling Wi-Fi and putting it into bridge mode. The second device is an Archer Wi-Fi router from TP Link. It's a good idea to check for any software updates and apply them on these devices.
If that doesn't work, factory reset your Mac using Erase Assistant. If that doesn't work, perform a fresh install of macOS using macOS Recovery. The second reset method shouldn't be necessary unless the OS is severely damaged. I think Erase Assistant deletes the user data while leaving the macOS system intact, while a fresh install obviously replaces the system files themselves.
I'm having the same problems…
I'm having the same problems after 10 minutes even in recovery :( I had to be less than 3m away. I fear it's hardware......... When trying to reinstall another partition of macos.
It might be time...
It might be time to factory reset. This is an unfortunate side effect of installing beta software; in that sometimes critical files are overwritten and end up making a core function of the system, as a whole, useless.
I did that. The reset was…
I did that. The reset was through recovery and both in recovery and in my new installation I am having this problem.
Odd
If you did a full factory reset, and still cannot remain connected, then I am wondering if this is a DHCP issue. How comfortable are you with going into your router and reading over the settings for your network? Including DHCP settings and whether or not you have any IP reservations set?