The Whatsapp. issue is back!

By Mister Kayne, 19 December, 2024

Forum
iOS and iPadOS

I am using an iPhone 12 running IOS 18.2 and this issue did happen sometime back when I was on IOS 17. On the locked screen if you ask Siri to call or text someone using Whatsapp. you would get a response from Siri that says "Something went wrong"

While I was writing this post, I came across a help article that said if you have Face ID enabled on Whatsapp. you will get such a message. Ironically I had Face ID ON for Whatsapp. and turning it off from the settings helped. I can now make calls and send text messages from the locked screen using Siri

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Comments

By Dennis Long on Thursday, December 19, 2024 - 11:52

People need to contact
accesson@nfb.org
They need to do accessibility testing prior to release. First issues with Facebook now this?

By Mister Kayne on Thursday, December 19, 2024 - 14:52

Thank you for your reply, I agree Facebook is a mess but one can manage and has to tolerate. Perhaps you missed this part out from my post: While I was writing this post, I came across a help article that said if you have Face ID enabled on Whatsapp. you will get such a message. Ironically I had Face ID ON for Whatsapp. and turning it off from the settings helped. I can now make calls and send text messages from the locked screen

So to my understanding if you are using Face ID for Whatsapp you will not be able to send messages or make calls if your screen is locked because Whatsapp needs your Face ID. The first time this issue happened I did not have Face ID for Whatsapp, this was long time back and it was a genuine bug that got resolved by itself not sure because of IOS update OR application update

By Dennis Long on Thursday, December 19, 2024 - 14:52

I did miss that. There facebook needs a boat load of work.

By Igna Triay on Thursday, December 19, 2024 - 15:52

As an example, if you go to the search field in the chat screen, and double tap, you won’t be able to switch to braille screen input. I mean, you can, but you won’t be able to type anything. Same goes for if you go into a chat, person's name, chat search. Braille Screen input won't work, and this has been going on for a long, long time now.

By Mister Kayne on Friday, December 20, 2024 - 04:52

I think I know what you are saying, not a braille user but even with VoiceOver when you type letters for contact search the letter are not read out. There are many more issues like focus not landing on last unread message in the thread etc.

By TheBllindGuy07 on Friday, December 20, 2024 - 06:52

Still better than messenger though :( Their interface changes every 1.5 month and it becomes generally worst with VO.