Hi all,
Does anyone have any experience with the HP system utilities on the EliteBook line of laptops? In particular, I am wondering how accessible HP's system management utilities (for, say, adjusting power settings) are with JAWS. I am in need of a new laptop and was able to find a good deal on an HP EliteBook 840 G10, but having inaccessible system utilities would definitely influence my purchasing decision. One of the things I really liked about my previous Latitude was how accessible all of the Dell utilities are, so I really don't want to go backwards in this regard if I don't have to.
Thanks for any help,
Michael
Comments
HP
Hi,
I do not have an eliteBook, but I do have a HP laptop. All of the applications that came pre-installed, that were from HP, all seem to work just fine with NVDA. Some of the HP stuff includes System Event Utility, HP Audio Center, HP QuickDrop (which is no longer supported), HP Privacy Settings, and HP Smart (for Printers).
Again all of these work with NVDA.
HTH.
Not accessible
I haven't found any of them to be accessible at all.
However, I have found that the quality of HP's telephone support consistently increases significantly when I mention that I'm blind and can't perform the troubleshooting steps they've asked me to take.
I'd recommend lenovo.
I have a HP laptop but I used to have a lenovo all in one pc and the software it came with was very accessible as far as I remember.
Honestly, i'd get rid of all that hp software and just use the windows setingos for power management but that's just me.
Brad has a point
Hi Michael,
I uninstalled most of my HP software the first day I got my laptop. My sound card was doing that stupid thing of making NVDA or JAWS cut off at the end of sentences, so I uninstalled Microsoft automated power manager, and made sure my power mode was set to best performance under the power and battery settings. I also didn't like the fact the function keys weren't function keys by default, they were set to media controls and other stuff, so I used PowerShell scripts to go into the bios and change the function key behaviour. Apparently on some machines you can press the function key plus Escape to change this, but it didn't work on this laptop. So what I'm saying is, you probably won't even need all that HP stuff unless there's something really specific you want to change. I've been using Windows for years, and I've only ever kept the manufacturers' drivers, printing and audio stuff.