Rs games issue

By Derrick, 15 June, 2024

Forum
Windows

Good morning all. I have had this hp laptop for several months and can not run rs games on windows 11 professional. I’ve tried the trouble shooting steps on the rs site. I have no problems with any other game but this one. Any advice?

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Comments

By Brian on Sunday, June 16, 2024 - 11:27

What do you mean, exactly, when you say you cannot run RS Games? Does the app not open at all? Does it launch, but fail at connecting online? Does it crash?
Just need a bit more info please. 🙂

By Derrick on Sunday, June 16, 2024 - 11:27

My apologies. I wasn’t real clear was I. From a visual perspective from what I’ve been told is it spins around on screen as if it’s gonna run and then it just closes. It never runs.

By Brian on Sunday, June 16, 2024 - 11:27

Allowed the app in your Windows Firewall settings? Sometimes 3rd party apps need (manual) permission to access the internet and to communicate back and forth with a remote server. Follow these steps to add or remove, etc apps within the builtin Windows Firewall:
1. Open Settings with the Windows key + 'i'.
2. In the search field, type 'firewall, do not press enter here, instead press down arrow 3 or 4 times until you hear 'Allow an app through firewall'.
3. Tab over to the 'Change settings button, press enter here'.
4. Tab over to 'Allow another app, press enter'.
5. Follow the prompts to add RS Games.

HTH. 🙂

By Derrick on Sunday, June 16, 2024 - 11:27

For some reason I’m not finding a list of programs. I’ll keep on trying.

By kool_turk on Sunday, June 16, 2024 - 11:27

Hey everyone, I'm having issues with RS Games and wondered if anyone else is experiencing the same problem. I used to play on my old PC without issues, but since getting a new one, it hasn't worked. I tried the troubleshooting steps and downloaded the suggested file, but Windows told me I already have a newer version installed. I'm stuck! I don't play games often, but it's nice to have a change of pace sometimes. I wish RS Games would modernize their web client, it feels outdated compared to the Playroom, which has kept up with the times and runs smoothly. Let me know if you manage to get it working!

By Brian on Sunday, June 16, 2024 - 11:27

I am wondering if their servers are down. Would certainly explain why you aren't getting anywhere when you try running the app. 🙁