How does one report these to Sonos and request fix in next app update? I'm concerned given their recent debacle and their customer base is predominantly sighted people, sending these to the Sonos customer service will get lost amongst the predominant bugs reported by sighted users.
1. In the 'now playing ' window, the button to open the diff rooms and select/switch rooms to play currently playing music is unlabeled so Voiceover just says 'button'.
2. In the cue list accessed from the now playing screen, the 'save cue' and clear cue' are not present anymore or at least can't be detected at all by voiceover if they are present. How does one save or clear cue with voiceover?
3. In the 'now playing' window, there is an unlabelled button at the beginning right after the 'close now playing ' button. VoiceOver can't read the label of this button and single finger double tap on this does not do anything with voiceover.. What is this and what action does this perform.?
4. Voiceover cannot read the state of the loudness toggle when in the settings of a room. It just says 'loudness'. I have to go through tedious unnecessary steps taking a screen shot, share with Be my AI etc. to find if the toggle is set to on or off.
5. the goodl old super useful efficient two finger 'Z' gesture to return to previous screen does not work anywhere at all in the new Sonos app. Used to work like a charm on the pre May7 Sonos app.
By Prateek Dujari., 23 May, 2024
Forum
iOS and iPadOS
Comments
and alarm clocks...
...you can see the alarm clocks and maybe set them, but not turning on and off
you can not see if "random play" is on or off when on an alarm or a playlist
1. The magical gesture for…
1. The magical gesture for play/pause is not working, and it was extremely useful.
2. The volume up and down buttons are just unlabeled images.
3. There are no headers on the screens for different sections from various services.
May 21st was supposed to bring improvements, but it's still very poor.
It did bring improvements,…
It did bring improvements, just not enough. The nice thing is they are getting there. It seems far better than it was just a week or so ago giving me hope it will be better in another month.
I actually quite like the new layout. It's less cluttered. Interestingly, aside from set up and customisation of the Sonos Ace headphones, it won't play music on them. I don't know if that's planned down the line, but, without it, it seems the app update is unneeded, so I wonder why they rushed it?
Speaker Update
Anyone know if the recent update for the speakers makes things worse? After hearing Jonathan Mosen's podcast several weeks ago, I've been putting off updating the app and kept the auto-update toggle off for my Sonos Playbar. I did install the new Sonos app on a second device to test it out.
After opening the app today to log into my account, I get a pop up, which won't close, telling me to update my speaker.
I could probably pull the trigger and install the update, but if the update makes things worse, I'd rather not take that chance. If I don't update the speaker though, the newer app on my second device is now useless as I can't bypass the update message.
Thanks!
Using this post only for bug reports using Voiceover on IOS
Good list of bugs with voiceover by me plus the first two commenters above. I would recommend using this post to articulately list specific bugs with Voiceover you've found first hand with the May21 Sonos update and use the other previous Sonos related post for questions. Idea being that if we maintain this post just to list specific bugs not covered by previous commenters on this post, there can be a nice list of specifics to either provide to Sonos developers or at least (fingers crossed) have a place for Sonos developers to view the list of reported bugs here to add to their to-fix list. If this post/comments strays from just Voiceover bug listing, then it would jus end up being like the previous Sonos posts here loosing focus and becoming less and less effective as a bug repository.
Having said that, if you know how to convey the list of bugs with Voiceover being reported in this post/comments thread, please enlighten me/us.
Thx!
More May 21 Sonos app bugs with VoiceOver
Here are more bugs.
One. In the now playing screen when you single finger double tap on the more button, it opens a new screen with one of the options towards the end is for Crossfade. Voiceover reads two identical buttons announcing “Crossfade“ for each of them. This is a bug because There’s no distinction between these two buttons secondly single finger double tap on either of these two buttons seems to toggle Crossfade on or off as verified by a side person to me, however absolutely no feedback from voice on the toggle status of the button inherently making this useless for voice users and must be fixed.
Two. The cue list seems to be limited to hundred songs which is unacceptable. Even if you upload a playlist with more than hundred songs and then open the cuelist from now playing screen, it always tops out at hundred right there on the top of the cue list screen. This needs to be fixed.
Three. VoiceOver cannot read the currently playing song name, corresponding artist and corresponding album or playlist on the now playing screen anymore. Maybe these are not even displayed for sided people but certainly cannot read any of this information which is crucial and otherwise it’s highly inefficient to have to close the screen time go to the bottom of the screen read this information and then have to open the plane screen again. This bug needs to be fixed also in the next update.
It seems that check boxes…
It seems that check boxes aren't accessible.
The other issues, I think, are for the app in general.