Video recorder bug using iOS 7

By Karina Velazquez, 22 September, 2013

Forum
iOS and iPadOS
Hello Today for the first time I used my video recorder in iOS 7. There was no problem until I tried to view my recordings. When I pressed the play button A few seconds later my screen went black and all elements disappear and of course voice over stopped speaking. In order to start again I have to go to the home screen and then start all over again but the same problem seems to appear every time I try to view my videos with voice over on. Everything works perfect when I play my videos with voice over off, so I think that it is a problem of compatibility. I hope someone could try to make these process in order to make sure that it is not a matter of my phone but A matter of iOS 7 Just for the record I am using an iPhone 5 Thank you

Options

Comments

By MarkSarch on Monday, September 23, 2013 - 19:47

Hi Karina try kill all apps using app switcher before to start playing your video recorders Hope this helps.

By KE7ZUM on Monday, September 23, 2013 - 19:47

The fix is actually quite simple. What you are experiencing is not a bug but a feature. Try split tapping above the home button and you will find that your controls have come back. I can do this 100 percent of the time. this has been the case since ios4 or so but you had the ability to hide the controls and go in to full screen mode. This way you are automatically goto full screen mode. Hth.

By Guest on Monday, September 23, 2013 - 19:47

Hello. I think you get a way to know wether it's VoiceOver issue or not. Is there any word like "video" showing when you flip up or down at anywhere? If so, it's definitely not a bug.

Actually what hapens is this. The video loads on all of the screen so it looks like vo is indeed turned off when actually it is not. As I suggested try split tapping right above the home button and you will hear the click of double tapping if you did this right. If you did not try again until you can successfully split tap the screen to get it out out of full screen and get your controls back at the bottom. Tc.

I will try some of the suggestions you gave to me, but it does not show the word video when I'm trying too play it and that is just the problem, that my iPhone is not getting into full screen mode, it is just going away by a black screen

In fact I have tried with the killing of apps and The suggestion of tapping above the home screen and nothing happens it still going black with no option dthan pressing the home button to start all over again. The next option for me will be to restore my operative system

I had a friend with th esame issue and he fixed it by split tapping about 2 inches above the home button. O have no trouble stopping videos. I can do it all the time. It just takes practice. Tc.