Urgent please, notification sounds sometimes not working

By Ramy, 25 March, 2024

Forum
iOS and iPadOS

Hello all:
I have Iphone 13 pro max running latest Ios, but i think this is not related to my Iphone
because i was having Iphone 12 mini and Even my Iphone 8 with the same issue.
sometimes i did not get notification sounds, with unknown reason, Do not disturb is off, phone is not silent.
i even tried the following:
- i clear my notification center.
- all notification sounds are working i cheched each app.

when i restart my phone, it worked, but after a time it stop working,
so i think that am doing something wrong, cause it happened with me in my 3 phones, with different Ios versions, so, what do you think?
it start making some troubles for me, because i missed important notifications, and i should look each 10 minutes in my notification center to see what is going on.

need your ideas please,
thanks in advance

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Comments

By Holger Fiallo on Monday, March 25, 2024 - 23:40

Is that for the default sound? Now you can change it, it might help. In iOS 17.4.1 Apple put a new sound for it. On setting, sounds,. I believe is there for notification default to change.

By Sara on Monday, March 25, 2024 - 23:40

It happens to me too. I have an iPhone 15 + running iOS 17.4.1. Sometimes I don’t receive notifications, and the only thing that fixes it is restarting the iPhone. I’ve already reported the issue to Apple.

By Ramy on Monday, March 25, 2024 - 23:40

i can report the issue to apple for sure, but this is not related to ios17 at least for me.
because it happened on different IOS and different Iphones.

By Ramy on Monday, March 25, 2024 - 23:40

I did, and same thing, sometimes it works, and sometimes, stops,

By KE8UPE on Monday, March 25, 2024 - 23:40

Hi,
I’ve seen this on my iPhone 13 Pro Max running iOS 17.4.1.
I had to do a “reset all settings.”
If it happens again, I may restore because my email has also been crashing.

By Holger Fiallo on Monday, March 25, 2024 - 23:40

I feel all of you. Using 13 pro and current iOS. Lucky so far. Only issue I have is that whenever I get a notification of any type, VO tells me the time. This was not an issue in iOS 16. Nuts.

By Siobhan on Monday, March 25, 2024 - 23:40

I can be right beside it, phone screen face up and I get a message. Nothing, until I check it ten minutes later. weird but it'll work itself out. This isn't always happening either. If I get a Lyft, it tells me my credit card's been charged. If i get a text from a friend, it won't do the glass sound. weird.

By Brad on Monday, March 25, 2024 - 23:40

I wonder why this keeps happening. One person will have an issue and someone with the exact same phone won't.

I don't know what phone I have at the moment, I think it's either a 12 or a 13, it's running the latest version of IOS and notifications always come through for me.

By Ramy on Monday, March 25, 2024 - 23:40

this is so strange,
apple has thousands of beta testors, after there Developper team, and they could not retreeve something like this?
I swear that it happened with me 100 times with all my Ios versions and different Iphones.
may be am the mistake?

By Holger Fiallo on Monday, March 25, 2024 - 23:40

How many that use VO and and they take the time to follow through? They mey get the report but do they follow up? That is the $ question.4000

By Brian on Monday, March 25, 2024 - 23:40

Hi Ramy,

I have some advice for you, and some steps for you to try. Keep in mind that this will be time-consuming. There is really no getting around that.

First, the advice: Go to settings > notifications. Activate that, then go through absolutely every single application notification on your phone and review each and every setting for those apps. Pay extra special attention to the custom notification settings, found in apps like Mail. Because even if you have Mail notifications turned on, you can have them disabled for each individual email account you have, which is convoluted, but also makes notifications not work right for mail. So pay attention to this.

Also, under notifications, I would recommend you have the following settings: display as: list, scheduled summary: off, show preview: always.

Now for a few steps: 1. Go to settings > accessibility > VoiceOver. Activate that.

  1. Navigate to verbosity, and activate that.

  2. Navigate to system notifications, and activate that.

  3. Here there will be two headings, notifications while locked, and banner notifications. My settings are as follows: lock screen notifications are set to speak count. My banner notifications are set to speak and play haptics. Finally, there is one last setting all the way at the end of the screen. It is labeled as "use silent mode". I have mine turned on. What this does is, silence is notifications when you have your ringer set to silent mode.

Finally under settings > sounds & haptics, navigate to the notification ringtone, and set it to something loud, annoying even, if you must. For example, I have mine set to Navi, from the video game, "the legend of Zelda: the ocarina of Time". She is a little pixie who follows you around in the game and points out things of interest to you and constantly says, "Hey, look!", or, "Hey, listen!" When she wants to give you advice.

So, my notifications always Play the, "Hey, listen!", in Navi's Voice. That's it. You can exit out of the settings.

Also, please be sure to restart your phone, or otherwise power it down and back on again for settings to take effect. One more tip, never leave your phone sitting face down on any surface. This is a universal Apple setting, when your iPhone is setting face down, you will not hear anything. No rings, no text, nothing. Please keep this in mind.

Click here for a sample of my notification ringtone!

By Ramy on Monday, March 25, 2024 - 23:40

Hello and thanks so much for all your advice, even your notification sound, really thanks
i did all of them and wish it will be solved.
i'll see in the next few days