LAPS - Local Administrator Password Solution: Screen reader do not talk

By Elena Brescacin, 21 March, 2024

Forum
Windows

Hello, for safety reasons the company I work for, has installed a solution which is called LAPS - Local Administrator Password Solution.
It means you have to request an admin password every time you have to update a software.
The trouble is that as soon as LAPS admin windows pops up, screen readers do not talk any longer. JAWS, NVDA, Narrator.
JAWS OCR helps a little then, but no feedback is available if there's a typo.
And, even this way, as soon as you update Jaws, the window with agreement and install button is silenced so I have to ask for sighted help to perform any action.
Are there some scripts or tricks to manage this LAPS on company machines?
Has someone of you had to overcome this obstacle? Thanks.

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Comments

By Chris on Thursday, March 21, 2024 - 17:27

In order for the screen reader to work properly with anything run as admin, the screen reader itself also has to be run as admin.

By Elena Brescacin on Thursday, March 21, 2024 - 17:27

JAWS runs at login screen - should I press ctrl+alt+j again as soon as admin appears? If I right-click on the executable to start JAWS and "run as admin", it stops talking.

By Chris on Thursday, March 21, 2024 - 17:27

I'm a little confused. If you run JAWS as admin, it should be able to interact with other applications also running with admin rights. Are you running from a limited user account? Maybe there's something I'm not understanding, as I'm not totally familiar with LAPS, though from my research, it appears all it does is synchronize local admin passwords with Active Directory and/or Entra ID.

By Elena Brescacin on Thursday, March 21, 2024 - 17:27

yes, my user account is limited.
I can't install/uninstall programs, it asks admin privileges even while setting a keyboard shortcut from a desktop icon.
When asking for admin privileges, Jaws, NVDA and even Narrator, stop talking.
LAPS is the service which provides these limitations and whenever I need some updates I have to ask for a password which lasts 10 days.