Does anyone know why Prime video's buffering on the Mac?

By Siobhan, 29 January, 2024

Forum
macOS and Mac Apps

I paused something i was watching last night to watch football. Opening up the comp, I couldn't restart the show. so this morning I tried again and it just says buffering. Now i know my connection's not the problem, the amazon app can be a big pain in the ass so if anyone can help let me know.

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Comments

By Brian on Monday, January 29, 2024 - 10:39

So googling this I got a number of results that all boil down to the same thing; Amazon streaming is f**ked and has been for sometime now. I have looked on Amazon support pages, as well as 3rd party pages like this one.

They all say the same thing:

  1. Reboot router.
  2. Kick off other devices connected to said network
  3. Forget and re-login to network
  4. Clear cache
  5. Clear history.
  6. Check for Prime app update (if using the app).
  7. Download the content so it plays directly from your hard-drive.

That last one is probably the only one worth noting.

From what I have read, customers have been dealing with this for a while, and although other streaming services work just fine i.e. Netflix, Peacock, Disney+, Paramount+, etc, Prime is kinda bunk at the moment.

HTH. 🤷🏼‍♂️

By Siobhan on Monday, January 29, 2024 - 10:39

I didn't really want to watch the Kevin James stand up anyway. It's not worth watching if buffering. Ugh stupid Amazon.

By Brian on Monday, January 29, 2024 - 10:39

In my experience, Prime Video only works "as intended" on Amazon Fire Devices. In my case, the Fire TV Stick 4k Max. 🤷🏼‍♂️

On a side note, if you want funny, look up Trevor Noah on Netflix. 😃