CerePlay

Below is my message to the CereProc support team, in which I list several issues I've encountered. I thought of adding this to the comments section but then eventually decided to paste it here, as it contains some conclusions as to how accessible and convenient the app is.

Hi,

I downloaded your app in excitement, only to fail to use any of the voices as it quickly turned into frustration. I unfortunately doubt you've ever tested and used this app yourself, as it has so many major issues that makes me unable to use the voices.
After downloading the app and browsing through the voices, I decided to purchase Ben. I was first redirected to the in-app purchase screen where I confirmed the payment and got an alert stating that the purchase was successful. However, I was then prompted to provide my CereProc account information, and just wanted to continue with Google, but was unable to do that even though I did enter my e-mail and password correctly. My subsequent attempts also failed, and the web page would close in a few seconds and I would just land back on the voice screen where I could purchase or install the voice. I had to uninstall and reinstall the app, and tried creating a new account this time, which was yet another fiasco. I entered my e-mail and password, and was redirected to a page where I was requested to check my inbox for a verification code that I was supposed to submit, but I had received an activation link to my junk folder instead. You don't even know what we are supposed to receive when creating our CereProc account yet you release an app on the App Store?
Do bear in mind that there are so many other minor problems, at least compared to the ones that I mentioned above, some of which I even forgot to mention, as there are so many of them. So below is a list of what I can still recall:
- By trying Heather for a few seconds, I have to say that the "neural" voices appear to be so unresponsive that I couldn't use it on my iPhone SE 2022/3rd generation.
- When I flick right and left with one finger, I get so many items on which VoiceOver says nothing, which means that the app is not optimized for use with VoiceOver.
- The menu options are scattered around and have to be better organized. Why don't we just have the buttons to purchase and/or install a voice on the demo screen itself?
- The account screen I mentioned above, and the support page have to be redesigned as in-app windows.
I hope these bugs get fixed soon. I would also like to have new voices in other languages and dialects, like Turkish, my mother tongue.
* Note: I've just found out when sending this message that the iOS app is not even included among the categories that we can choose from.

Regards,

Enes