Health Appp not updating "Active Energy"

By Ashleigh Piccinino, 29 November, 2023

Forum
iOS and iPadOS

Hello,
For months now, my active energy stats have been on August 7th 2023 in the health app. Also, my headphone levels have been okay, but those stats are back from February 2022. I just wonder why these figures are not being updated daily any more, as they once did? I've contacted the accessibility team, but they don't seem to know how to resolve the issue. It's okay, I guess. However, I'd like to have up-to-date info, right? Also, why can't I get the Kimberling City, MO branch of Fordland Clinic on the "Share with your doctor," pages? I guess they're not hooked up to Apple's health system, but I wish they were--just for helping fill in my chart a bit better before appointments.

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Comments

By William Garcia on Saturday, November 25, 2023 - 08:38

Try restarting your device first – sometimes that fixes these glitches. Also, check for any iOS updates, as they often sort out such issues. Make sure your app settings are configured for daily updates too.

Regarding your clinic not being in the 'Share with your doctor' feature, it’s likely because they aren’t integrated with Apple's system yet. Clinics need to opt into this, and not all have. Maybe mention it to your clinic; they might be planning to join or can suggest another way to share your health info.