SmartNews app

By Fred, 29 November, 2023

Forum
iOS and iPadOS

I am trying to figure out what has changed with a SmartNews app. I could no longer get it to provide me the headlines for the news in a format where I can just click through and read one line description of each article and then the ones I want double click into those and read the whole article now it just gives me options for like each news provider such as CNN, Fox News, CBS, ESPN so forth With no article description whatsoever anyone else have this problem or know how to fix it

Options

Comments

By treky fan on Saturday, November 25, 2023 - 09:16

Hi Fred. Lately, I've noticed the same thing with smart news, and I must admit, I don't like it. I'm actually looking for a repacement for smart news because I find the app almost impossible to use.

By Fred on Saturday, November 25, 2023 - 09:16

Thanks trecky fan I have tried several apps, newsbreak, and several others but nothing has come close to SmartNews Google News is about as close as I can get. If you find something similar to SmartNews, please post an answer.

By Ashleigh Piccinino on Saturday, November 25, 2023 - 09:16

Hello,
Have you tried News Max? I guess it's an app, but I'm not sure about accessibility. I'll stick with Fox News and what I can get from MSMBC, for now. They're what I've grown up with, but I still have my own opinions.

By Hana on Saturday, November 25, 2023 - 09:16

Hello!
I heard this problem will be fixed version 23.12.10 from Smartnews support.

By Jim D on Saturday, November 25, 2023 - 09:16

I just grabbed version 23.11.40 and this problem still exists.
Hopefully this will get fixed in the 23.12 release.
Hana, can you share how you were able to reach the developers of this app? I've tried several times, but have been unsuccessful.
Thanks.
Jim

By charles on Saturday, November 25, 2023 - 09:16

I gave a 1 star review, stating that Voice-Over accessibility has been broken for the last 3 updates. I asked that it be repaired, otherwise I will have to delete what once was a GREAT app, which would be a shame. I asked them to fix the issue and, once again, provide a good news source to blind people. Follow suit, and let's see if the message gets through. App developers do not like poor ratings.

By Fred on Saturday, December 2, 2023 - 09:16

I don’t believe they’re going to fix this app. Hopefully I’m wrong I don’t know how they could’ve messed it up so badly I have tried several other news apps, such as Newsmax, The Guardian, breaking news and many others nothing is nearly as easy to deal with as SmartNews was so I pray they get this thing resolved, but I have a feeling we’re done.

By charles on Saturday, December 2, 2023 - 09:16

Fred: Why do you think that the app won't be fixed? The electronic signature at the bottom of my eMails is, I think, appropriate. "When you think you're finished, you! are! finished!"

By Fred on Saturday, December 2, 2023 - 09:16

Hey Charles maybe it’s just my negative thoughts about it, but it appears they’re pushing more and more advertisers down our throats which has created Accessibility issues at least for me. They’ve had two or three shots trying to resolve this when they updated the app but they consistently made it worse at least in my opinion so hopefully I’m wrong and they will resolve it and make it right but we blind people are only a very tiny percentage of the users. I think that there’s about a 35 million download account as of now so they don’t really need us.

By Hana on Saturday, December 2, 2023 - 09:16

Hello!
About smartnews
1 open the smartnews apps.
2 doubletap account.
3 doubletap setting.
4 doubletap help center.
5 doubletap like contact.
so contact form is opend, you can send message to smartnews support