Amazon Web Services Management Console

By mr grieves, 5 October, 2023

Forum
macOS and Mac Apps

This might be a little optimistic, but does anyone on here use AWS Management Console with VoiceOver on their Mac? Yesterday I was using it fine, but then at the end of the day I tried logging in again an once it's logged in all I get is Safari Not Responding. Yesterday if I left it long enough it would eventually load what I think is an empty document.

I thought it was yet another Sonoma problem but it's also happening on my old iMac running Ventura.

Would be really interested to hear from any other VoiceOver users doing the same thing. I should say I am using Safari as Chrome hasn't worked properly for a long time for this kind of thing.

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Comments

By mr grieves on Friday, October 27, 2023 - 08:36

So I gave up and tried Windows. An hour or so later I had managed to find what I needed.

And then I happened to go back to Safari and the console had managed to load. So I started to try to change role and back to safari not responding.

So I think maybe if I was happy waiting an hour between keystrokes then it might work.

Don't know what's happened to it. A sighted colleague said it doesn't look any different. It worked in NVDA once I figured out what to do.

I think I also deleted my cookies/cache files but I can't be sure I did it right.

Anyway, would really like to know if it's broken for anyone else.

By mr grieves on Friday, October 27, 2023 - 08:36

So after I posted that, the console was totally unusable for two days. Then the next day it worked and carried on being fine for a few days. And now, today, it's broken again. So having to scramble around desperately trying to figure out how to do what I want in Windows.

By Sebby on Friday, October 27, 2023 - 08:36

I'm not patronising you, honestly, and I'm sure you've already figured it out, but really, the console (or any complex enough web app) is not my idea of a good time on macOS in particular. You have a nice CLI there, and IIRC MacPorts and probably Homebrew will let you install the latest AWS CLI, so you can get some work done once you've got the lay of the land. Not, I'm sure, quite what you wanted to hear, but that would be my advice: read the docs for the service(s) you care about, and then use the CLI to exercise those APIs.

By mr grieves on Friday, October 27, 2023 - 08:36

I do use the CLI quite a lot, but there are certain things like rummaging around in Cloudwatch logs that are easier through the browser. Safari has always been a bit loose with tables - especially when you fall out the bottom and find yourself at the top again - but it's better than trying to make sense of it in the console I would think.

The thing I don't understand is that I've been using it for years and it's just suddenly gone weird. Particularly when it works great one day then I can't even log in the next.

On the whole, the web console has been pretty usable recently.

By Brian on Friday, October 27, 2023 - 08:36

Mr Grieves,

It could be a server-side issue. In other words, it may have nothing to do your technology.
Just a thought.

By mr grieves on Friday, October 27, 2023 - 08:36

I don't think it's a server side thing as I can login fine using Windows. I'm just extremely slow at doing anything there, and haven't yet figured out simple things like how to copy the last spoken phrase to clipboard.

I was maybe a bit naively hoping someone else on here might be doing this on the Mac and could confirm if it was just me. Maybe it's something to do with my network. I suspect Safari is just failing to load the content for some reason. Or maybe it's because my Windows laptop is 6 inches nearer the router...

By Brian on Friday, October 27, 2023 - 08:36

Then it probably is you. Well not you, per se, but your Mac.
Sorry. I don't think anybody is impressed with Sonoma if they are any level of visually impaired.
I do not use the software in question, otherwise I would gladly troubleshoot it for you.

By a king in the north on Friday, October 27, 2023 - 08:36

I created an IAM user on my Mac running Sonoma. and it seems to work just fine.

By mr grieves on Friday, October 27, 2023 - 08:36

So I tried logging in with Safari again. Not responding, not responding etc. I then tried Chrome, realised I couldn't remember my password, floundered around for a bit, finally got in on my 3rd or 4th attempt and it is all working great. Flip back to Safari and it's still not responding.

I did find one thing - when Safari gets like this, the whole system can sometimes become unresponsive and you can't even Cmd+Tab away. However, if I use VO+D to go to the dock, then Cmd+Tab becomes usable again and I can escape.

By Brian on Friday, October 27, 2023 - 08:36

Thats because Safari is a core feature of macOS. If it goes down, everything else does too. I think Apple forgot what sandboxing means over the past decade. 🙁