Strange accessibility behavior with latest wells Fargo app update

By Evermore2020, 26 August, 2023

Forum
iOS and iPadOS

I am experiencing some rather odd behavior with Wells Fargo, this issue specifically pops up, when I go to send money to a family member with Zell for example. The way the behavior present itself, is that when I am scrolling through my list of contacts, voiceover will start reading a series of numbers and letters. And it will also not list the name of the contact, until I double tap on it. it can definitely be problematic. Because I would not want to accidentally send money to the wrong person. If any of you have Wells Fargo, have any of you encountered this behavior? Is there some sort of setting that I may have accidentally turned on or off to trigger this? Because this is very frustrating.

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Comments

By MarkSarch on Saturday, September 23, 2023 - 18:54

Hello Pot:
you are correct
This issue has been for long time, so this is not new.
That you can do in order to pick up the right recipient
From the list of recipients VoiceOver will announce in the last part something related to the user: could be the first name, last name, some part of the email address or last digits of phone number
Unfortunately there is nothing that you can change in order to fix the issue.
I seen this issue for about the last year or so.