Can't fast forward or rewind media quickly

By Jessie, 11 January, 2023

Forum
iOS and iPadOS

Hi, I'm hoping someone might be able to shed some light on this. Apple support wasn't any help. They just told me to reset all settings, but nothing changed.

I have an iPhone SE3 running iOS 16.2. For several iOS versions now, the scrubber for media, (what VoiceOver sees as a track position slider), can only fast forward or rewind by four or five seconds max when I swipe it up and down. It used to jump by 10% increments, which is what I prefer. I can go quickly by holding and dragigng the scrubber instead, but it's not very accessible to fine-tune where I want to go, so it tends to jump much farther than I'd like. This is the case with all kinds of apps where I play media--Apple Podcasts, YouTube Music, Netflix, OneDrive, etc. I have uninstalled and reinstalled them to no avail. The skip forward and backward buttons work as expected, but the max increment for those is a minute, so they aren't viable as a workaround for long files.

I'm worried that I'll have to do a clean reinstall without restoring from my backup, as something in there might be the issue. Any other ideas or suggestions would be great. I'm getting tired of inching through my media. Thanks.

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Comments

By kool_turk on Monday, January 23, 2023 - 20:32

I use the media controls in the control centre, but I don't know how effective they would be for your use case.

If Siri supports it, I sometimes will say to it, go back or forward a certain amount of time.

This works on Apple podcasts, but not Netflix for example.

It sometimes works for Disney Plus, but for third party apps, it's hit and miss.

By Ipadman on Monday, January 23, 2023 - 20:32

I recently updated to iOS 16.2, from iOS 15. Six and it’s happening to me as well.
It’s incredibly frustrating, and as you say the double tap and swipe the track bar is not the most effective way to move around the file.
It’s better when the track swiping function moves the slider by a percentage, I think I’m going to write to Apple Accessibility to see if this is a built-in feature or a bug, hopefully it’s the latter and it will be fixed.

By Jessie on Monday, January 23, 2023 - 20:32

@Ipadman, please comment again if you hear anything from Apple. It’s also happening on my work phone, updated to the same OS version, and that one has a lot less cumulative data on it, so it does seem to be something to do with the OS itself rather than any settings I might have changed.

By Ipadman on Thursday, February 23, 2023 - 20:32

This is the response from apple:
Thank you for your email. We were able to reproduce this behavior within several different audio apps and have passed this information along to the appropriate team for further review.
So it seems it is a bug, but as yet, has not been fixed.
But I think the more people who report it e better.

By Ipadman on Wednesday, August 23, 2023 - 20:32

FB13013786 I have logged this with Apple, it still isn’t resolved in the most recent iOS 17 public beta.