When making a call on my iPhone 11 Pro, when I hold the phone up to my ear I seem to be pressing VoiceOver controls

By Ipadman, 7 January, 2023

Forum
iOS and iPadOS

Hello there,
I recently moved from an iPhone 8 to an iPhone 11 Pro, and one of the things that I found is that whenever I make or receive a call, and I hold the phone up to my ear, I accidentally seem to bepressing on the phone hard enough that VoiceOver is triggered, and I hear vibrations and that’s annoying Eric tone.
Is there any way to stop this?

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Comments

By Roxann Pollard on Tuesday, January 24, 2023 - 07:43

I have a couple of thoughts here. First of all, your new toy has a larger frame, so your ear might just be causing the speaker sensor to trigger from earpiece to handset, because you don't quite have your ear where it should be. A simple adjustment of your hand can confirm whether this is your problem or not.

You also mentioned that, when your call is being switched between speaker and headset, you feel a vibration. I'm thinking this is due to one of the haptics that your devices have. When they first came out, I had to play with them one at a time, in other words go turn it on or off, and then use my phone for a minute, to see what it did. The naming structure just isn't that clear in there. Perhaps there might be a thread here on this forum, to assist you in learning more about them than I did when it first dropped.

To change haptics, go to the following: Settings, accessibility, voiceover, audio, haptics.

This is where you will find the selections to make adjustments, and perhaps get rid of that vibration.

HTH