Jamie Premium Voice seemingly causes VoiceOver to become unusable

By Tayo, 12 August, 2022

Forum
Apple Beta Releases

Hi:

I'm on the latest public beta, and decided to try out some of the new voices. When I tried to use the Jamie voice, Voiceover became unresponsive and eventually crashed after saying something like Voiceover on finder,, or desktop, or whichever app i tried to open. I'm reluctant to try and reproduce this one, since clearing up the problem actually required sighted assistance, something that is almost vanishingly rare with Apple products.

Options

Your Feedback is Important to Improving Accessibility on Apple platforms

Don't assume that Apple is aware of a bug or that your report won't make a difference - submitting bug reports directly to the company helps them reproduce and resolve the issue faster. Your report may provide crucial information. The more reports they receive, the higher the priority they give to fixing the bug.

If you're using a beta version, use the Feedback Assistant on your device to submit feedback and bug reports. If you're using a public release, follow the instructions on this page.

Comments

By KE8UPE on Wednesday, August 24, 2022 - 21:13

I have the betas on both my iPhone & iPad, & never saw reference to this voice.
Is it a mac exclusive? I'd love to try it, if I'm able.

By DrummerGuy on Wednesday, August 24, 2022 - 21:13

That's how you find the voice known as Jamie.
I started beta testing iOS 16 and you can find it for iOS.
I don't know about Mac for I'm not beta testing it.

By KE8UPE on Wednesday, August 24, 2022 - 21:13

Hi,
Thanks so much for telling me about this voice.
I literally just installed it, & so far, I like it.
I’ll keep testing it here on my iPhone 13 Pro Max, & let you know if it crashes.
What device are you using, which exhibited the crashing issue?

By Tayo on Wednesday, August 24, 2022 - 21:13

I'm using it on both my iPad Pro 2018, and attempted to use it on my Macbook pro 2017. The problem I had was with the Macbook; on the iPad it works just fine.

By TheSchaedel on Wednesday, August 24, 2022 - 21:13

Hello all,
I tried one of the new premium voices in german. After selecting it Voiceover crashed nonstop and I had to reset the beta volume with sighted assistance.
It seems, that Voiceover crashed one second after starting it leaving me with an unusable machine.
Odd thing is, that the premium voice I wanted to try is not available on my iPad, so I presume it is a bug on my Mac.

By Ekaj on Wednesday, August 24, 2022 - 21:13

Hi all. I'm not in Apple's beta program but wanted to post here. Do these crashes only happen with the premium voices, or are others affected as well? I'm asking because when I first began using a Mac, I experienced constant speech crashes with all voices. I found myself toggling VoiceOver off and then back on repeatedly.